Account Manager- US Sales

Company Overview

Mindtel is a leading provider of innovative solutions in the technology and communication sector. Our mission is to revolutionize the way businesses operate by providing them with cutting-edge products and exceptional service. At Mindtel, we value integrity, collaboration, and customer satisfaction, fostering a culture of innovation where ideas can thrive. We are committed to empowering our employees and offering them the tools they need to succeed while encouraging continuous learning and development.

Role Responsibilities
• Develop and maintain strong relationships with clients to understand their needs and improve satisfaction.
• Act as the primary point of contact for assigned clients in the US sales division.
• Identify and pursue new business opportunities and sales leads.
• Create and deliver presentations to clients showcasing Mindtel's products and services.
• Collaborate with cross-functional teams to align strategies and deliver solutions that meet client expectations.
• Prepare sales forecasts and reports to project revenue and client engagement levels.
• Negotiate contracts and agreements with clients to close sales effectively.
• Monitor market trends and competitor activity to refine sales strategies.
• Ensure timely and accurate account updates in CRM software.
• Facilitate conflict resolution when issues arise with clients.
• Coordinate with marketing teams to align on promotional efforts and campaigns.
• Support clients throughout the onboarding process for new products and services.
• Participate in industry conferences and networking events to expand professional relationships.
• Provide feedback from clients to enhance product and service development.
• Develop and implement strategic sales plans to achieve revenue targets.

Qualifications
• Bachelor's degree in Business, Marketing, or a related field.
• 3-5 years of experience in account management or sales, preferably in the technology sector.
• Proven track record of meeting or exceeding sales targets.
• Strong understanding of CRM software and sales processes.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving abilities.
• Familiarity with US market dynamics and customer behavior.
• Demonstrable negotiation skills with experience closing deals.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
• Ability to travel as needed for client meetings and events.
• Self-motivated and results-driven with a positive attitude.
• Ability to manage multiple accounts and prioritize tasks effectively.
• Experience in developing sales strategies and plans.
• Customer-focused with a passion for delivering exceptional service.

Skills: account management,sales,market analysis,customer engagement,problem-solving,sales strategy development,negotiation,pipeline management,client relationship management,microsoft office suite,interpersonal skills,analytical skills,presentation skills,sales strategy,customer service,negotiation skills,time management,crm software,communication