Accounting and Revenue Optimization Executive

Greetings! We're looking for an experienced Customer Management Billing Executive to join our team at Godrej & Boyce. If you're passionate about delivering exceptional customer service and optimizing billing processes, this could be the perfect opportunity for you!

About Us

Godrej & Boyce is a leading emerging markets company, part of the over 125-year-old Godrej Group. We're privileged to serve over 1 billion consumers globally through our businesses with market leadership positions in various industries.

About the Role

We're seeking a Customer Management Billing Executive who will handle client relationships, ensuring exceptional service while managing accurate billing and invoicing. This role contributes to revenue generation, customer satisfaction, and the accuracy of billing operations.

Main Responsibilities:
• Reporting and Analysis: Conduct periodic activities for Order to Cash process, including credit management, block unblock customers, perform invoice accounting, revenue recognition.
• Customer and Billing Management: Communicate and discuss report insights and proposed actions with Customer Management Billing Manager, track and process payments received and address any discrepancies or issues related to payments.
• Data Management: Update and maintain customer accounts, keeping detailed records of interactions, transactions, and relevant communication to provide a comprehensive overview of the customer's history.
• Process Improvement: Actively participate in OTC process improvement initiatives, suggest enhancements to streamline billing procedures, enhance customer experiences, and optimize overall operations.

Requirements
• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• Minimum 2-4 years of experience in accounts receivable, collections, billing, financial reporting, or a similar role within a finance or accounting function.
• Experience working in a financial shared services environment is preferred but not mandatory.
• Proven track record of process improvement and optimization initiatives within accounts receivable or related financial processes will be advantageous.

Why Join Us?
• Maturity support, including paid leave ahead of statutory guidelines, and flexible work options on return.
• Paternity support, including paid leave.
• New mothers can bring a caregiver and children under a year old on work travel.
• Adoption support, gender-neutral and based on the primary caregiver, with paid leave options.
• No place for discrimination at Godrej & Boyce.
• Diversity is the philosophy of who we are as a company.
• Comprehensive health insurance plans, as well as accident coverage for you and your family, with top-up options.
• Uncapped sick leave.
• Mental wellness and self-care programs, resources, and counseling.
• Structured recognition platforms for individual, team, and business-level achievements.
• Performance-based earning opportunities.