Accounts Receivable Executive

Job title: Account Receivable Executive

Location: Noida, India

At Wiley, we welcome you for who you are, the background you bring, and embrace individuals who get excited about learning whether online or by book. Learning is for everyone, and so is our workplace. Bring your experiences, your perspectives, and your passion. It’s in our differences that we empower the way the world learns. 

Position Summary:

Reporting to the Manager of Accounts Receivable, the incumbent will assume the responsibilities of performing Cash Application activities for Wiley Global. This includes lockbox payments, wire payments, refunds, cash deposits and payment allocations. Another key role of this position is to respond to simple and standard customer queries related to their payments. Additional responsibilities include daily/weekly/monthly reporting of Cash Applications & ensuring SLAs & KPIs for Cash applications are met. This role needs to work in harmony with collection & other customer service teams on a daily basis. Compliance with Internal controls & supporting audits is an important role of this position.

About this role:

This position requires knowledge and skills gained through formal training or considerable work experience & established skills to perform a range of day-to-day activities. Performs an established procedure with a moderate degree of supervision. Uses prescribed guidelines or policies to analyse and resolve problems. The position uses communication skills to exchange information and integrate within the team and with other teams. The role has no supervisory responsibilities and impacts its own team through the accuracy & quality of work.

How you will make an impact:
• Allocation of customer payment against outstanding invoices - wires, lockbox, payment allocations, process refunds, etc.
• Respond to simple and straightforward customer queries.
• Coordination of chargeback queries between customer service and controllers.
• Meeting KPIs and SLAs for the clients
• Daily reporting of Cash Applications.

What we are looking for:
• Bachelor’s Degree in Accounting.
• 1-3 years of experience in Shared Service accounting
• Understanding of the general cash application process.
• SAP experience mandatory
• Should have good knowledge of Excel.
• Strong communication skills: proven ability to communicate effectively with internal business partners at various levels.
• Ability to prioritize, multi-task, and meet deadlines.
• A dynamic candidate who demonstrates initiative is results-oriented and is flexible.

Why should you join Wiley?
• The team! You’ll be joining a talented group of professionals who are truly passionate about the work we do.
• We embrace you for you! Wiley is committed to attracting and retaining a talented and diverse workforce and fostering a work environment in which all colleagues are valued and can enjoy professional success.
• Fantastic well-being initiatives such as ‘Happy Fridays’ with the afternoon off during part of the year, flexibility to work from home, fun events, and activities throughout the year to get colleagues together, free access to Headspace, and much more!

About Wiley:

Enabling Discovery, Powering Education, Shaping Workforces.

We clear the way for seekers of knowledge: illuminating the path forward for research and education, tearing down barriers to society’s advancement, and giving seekers the help, they need to turn their steps into strides.

Wiley may have been founded over two centuries ago, but our secret to success remains the same: our people. We are willing to challenge the status quo, move the needle, and be innovative. Wiley’s headquarters are in Hoboken, New Jersey, with operations across the globe in more than 40 countries.
• When applying, please attach your updated resume/CV to be considered