Accounts Receivable Specialist

The AR Specialist may collaborate with other departments to resolve billing inquiries, disputes, contracts and other issues.
Responsibilities:
• Client service and relationship building with Law Firm attorneys/staff and their clients and vendors.
• Provide business management and profitability services to law firms.
• Maintain a portfolio of attorneys/clients/matters, as assigned by the Firm, to manage receivables.
• Research eBilling statuses to facilitate resolution of issues and to ensure timeliness of approval and payment.
• Collect past due balances in accordance with Firm guidelines and standards.
• Resolve uncollectable balances through the Firm's write off protocols.
• Collaborate with other departments to resolve billing inquiries, disputes, contracts and other issues.
• Interact with Firm management regarding status of portfolio.
• Prepare reports and analyses to keep Firm management apprised of results and performance.
• Work as a liaison between the clients and attorneys resolving outstanding accounts receivable while maintaining the client/attorney relationship.
Education:
• Bachelor's degree.
Experience:
• Experience: 2+ years of work experience in Accounts Receivable, must include contacting clients for payment.
Job Requirements:
• Excellent written and verbal communication and interpersonal skills, and an ability to establish and maintain relationships with partners, attorneys, finance staff, clients, and third-party vendors.
• Service oriented and self-motivated, consistently performing with a high sense of urgency and pride in product.
• Superior organizational skills and must be detail-oriented.
• Superior technical skills. Must work in multiple software programs and online vendor websites.
• Prefer experience with law firms.
• Prefer knowledge of Ebilling platforms such as eBillingHUB, Tymetrix, Serengeti, etc.
• Advanced proficiency with Microsoft Excel and Microsoft Office products.
• Working hours – US shifts 6:30pm to 3:30am