Admin & Guest Relations Hotel
- Category: Hotel Jobs
- Location: Newcastle, New South Wales
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 20K to 29K
- Published on: 2025/09/16
Job Categories: Administration / Office Support | Hospitality & Tourism | Other
Urban Oasicis Group T/A Astra Apartments
Job Summary:
Experience preferred
$40 - $60 per hour commensurate upon experience
Near transport
Excellent communication skills in clear English
Experience Required: Experienced
Are you a people person with a passion for hospitality and administration? Join our team and be the friendly face that welcomes guests while ensuring smooth hotel operations!
About the Role:
As an Admin & Guest Relations Officer, you will:
Greet and assist guests with check-ins, check-outs, and inquiries
Handle bookings, reservations, and administrative tasks
Provide outstanding customer service to enhance guest experiences
Coordinate with housekeeping and other departments to ensure seamless operations
Manage phone and email correspondence efficiently
What We’re Looking For:
Living in Australia with an easy reach to Newcastle NSW
Previous experience in hotel reception, administration, or customer service
Excellent communication and problem-solving skills
Proficiency in hotel management software (preferred but not essential)
A friendly, professional, and proactive attitude
Ability to multitask in a fast-paced environment
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