Admin & Service Support Intern
- Category: Admin Executive
- Location: Pune, Maharashtra
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 22K to 25K
- Published on: 2025/09/16
Company Description
HESEOS is a company based in India, specializing in home, hotel, and building automation to enhance energy efficiency and simplify everyday tasks. Their mission is to contribute to a sustainable future through innovative technology.
Role Description
This is a full-time on-site role for an Admin & Service Support Intern in Pune. The intern will provide administrative assistance, customer service, and support finance-related tasks.
Key Responsibilities
Administrative Support:
• Assist in managing documentation, inventory, and internal databases
• Organize records of site visits, dealer data, and project files
• Help with scheduling meetings, demos, and support requests
• Coordinate between sales, tech, and operations teams
Technical Support:
• Provide first-level support for product installations and troubleshooting
• Assist dealers and clients in configuring smart automation systems
• Log and track technical issues reported from field teams
• Maintain knowledge base and FAQ documentation
Skills & Qualifications
• Pursuing or recently completed a degree in Engineering, IT, or Business
• Basic understanding of smart devices, IoT, or electrical systems is a plus
• Strong communication and coordination skills
• Comfortable with MS Office, Google Sheets, and WhatsApp-based updates
• Willingness to learn, multitask, and grow with a tech-driven company
What You’ll Learn
• End-to-end understanding of the smart automation ecosystem
• Exposure to real-time operations, field challenges, and customer support
• Practical experience in project coordination, admin efficiency, and tech servicing
• Career path in operations, support, sales enablement, or technical services
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