Administration Assistant

Job description
G.James is Australia's leading integrated glass and aluminium manufacturer and contractor. Our privately owned, family company employs 2000 people with operations throughout Australia.

Our Windows and Doors division located in Cairns has an excellent opportunity for an Administration Assistant to join the team. We are looking for someone who is self-motivated and focused on providing exceptional customer service.

The Role

As our Administration Assistant, you will play a pivotal role in ensuring the smooth running of day-to-day operations. You’ll also be the first point of contact for visitors and callers, providing a welcoming and professional presence at our front desk. Reporting to the Office Manager, you’ll provide comprehensive administrative and reception support to various departments.

Key Responsibilities

Perform general administrative duties, including answering phones, managing emails, and handling correspondence.
Greet and assist visitors, ensuring a positive and professional first impression.
Direct incoming calls and inquiries to the appropriate departments.
Develop and maintain knowledge of our products, processes and systems.
Maintain and organise company records, documents, and filing systems.
Assist with data entry, invoicing, and basic bookkeeping tasks.
Providing assistance and product information to customers in the showroom.

About You

To Thrive In This Role, You Should Have

Experience: Previous experience in administration or reception, ideally within a manufacturing or similar environment.
Skills: Strong organisational and time-management abilities, excellent communication skills, and proficiency in Microsoft Office (Word, Excel, Outlook). Experience with V6 or Oracle systems (highly desirable).
Qualities: A keen eye for detail, the ability to multitask effectively, and a positive, problem-solving attitude.
Current driver's license and reliable transport
School leavers with a current driver’s license encouraged to apply

The Benefits

Competitive hourly rate in line with the Award
Full-Time permanent position with immediate start available
Health insurance benefits - 7% discount with BUPA
Free on-site parking
Positive safety culture and team environment
Career development opportunities across the G.James Group
Excellent employment conditions and stability with our Australian Family-owned business committed to manufacturing in Australia

Apply Now

If you believe you have the skills and drive to fulfil the requirements of this role, please send a cover letter and updated resume that highlights this.

Please note: You will be required to undertake a medical assessment including drug and alcohol screening to secure employment within G. James.

G.James celebrates 108 years in 2026

For more information visit www.gjames.com

G.James is an equal opportunity employer