Administration Lead - Critical Care

The Critical Care team provides dedicated administrative support to a group of highly specialised clinical services, including Medical Imaging, Anaesthetic, Cardiac Services, Paediatric Intensive Care Unit (PICU), and Queensland Interdisciplinary Paediatric Persistent Pain Service. Working closely with multidisciplinary teams, the administrative staff play a crucial role in ensuring the smooth coordination of patient care, from referral and booking through to discharge and follow-up. The team is committed to delivering high-quality, patient-centred support in a fast-paced and complex healthcare environment, contributing to the efficiency and effectiveness of critical and elective services across the hospital.

About the Role

In this role you will create systems to sustain high quality delivery for children, young people and families (Leader of Leaders) in accordance with the Children's Health Queensland Leadership Excellence Framework and the Queensland Public Service and the CHQ values. Your contribution will include:

Provide a high level of leadership and management of the administration staff within the Division to ensure services are delivered within agreed timeframes, quality standards and budgetary constraints.
Recruit, coach, mentor and performance manage administration staff, to develop capabilities of the teams to undertake changing roles, responsibilities and to provide for succession within the services.
Perform a range of management and administration tasks and monitor work priorities to ensure delivery of an efficient and effective consumer focused services aligned with the Divisional strategic goals.
Lead and promote continual improvement in the administrative services as well as the division by reviewing work practices to ensure standards are met and continual improvement are maintained.

About Children's Health Queensland Hospital and Health Service (CHQ HHS)

Children's Health Queensland is a recognised leader in paediatric healthcare, teaching and research, delivering a full range of clinical services and training, tertiary and quaternary care and health promotion programs to children and young people from across Queensland and northern New South Wales.

Our interprofessional workforce of more than 5,000 people deliver responsive, integrated and internationally recognised person-centred care through a network of services and facilities, including the Queensland Children's Hospital, Jacaranda Place, Ellen Barron Family Centre, our Child and Youth Community Health Service, our Child and Youth Mental Health Service, and other statewide services and programs including specialist outreach and telehealth services.

Inclusion and diversity

To encourage inclusive practices in recruitment, we are committed to increasing our Aboriginal and Torres Strait Islander Health Workforce and building inclusive cultures that respect and promote human rights and Workforce Diversity and Inclusion. CHQ is an equal opportunity employer.

Some of the great benefits of working at CHQ HSS

If you're looking for a rewarding career, and you're excited to contribute to the development of Australia's best paediatric health service, come and join the team at CHQ and enjoy a range of benefits including:

Opportunities for professional growth and development
Competitive renumeration
Annual pay increases
12.75% employer superannuation contribution
17.5% annual leave loading
Salary packaging
Employee wellness and assistance program
Work/life balance, variety, and flexibility

You can find out more about why it's so great to work at CHQ HHS here.This work is licensed under a Creative Commons Attribution 3.0 Australia License.