Administration Officer

Full job description
Job description

Agency Department of the Attorney-General Work unit Public Guardian and Trustee

and Justice

Job title Administration Officer Designation Administrative Officer 3

Job type Full time Duration Ongoing

Salary $66,773 - $71,746 Location Darwin

Position number 18+6 RTF 30378+ Closing 05/0+/2024

Contact officer Effie D’Arrigo on 08 8+++ 4082 or effie.darrigo@nt.gov.au

About the agency https://pgt.nt.gov.au/ | https://nt.gov.au/law/processes/about-public-trustee

Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=30378+

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF

YOUR TERTIARY QUALIFICATIONS.

Information for applicants – inclusion and diversity and Special Measures recruitment plans

The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates

people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment

process or job, please discuss this with the contact officer. For more information about applying for this position and the

merit process, go to the OCPE website.

Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures

plans, go to the OCPE website.

Primary objective

Provide efficient and effective customer-focused frontline administrative services to support the operations of the Public

Guardian and Trustee (PGT), represented people and members of the public.

Key duties and responsibilities

1. Provide essential frontline administration services such as the provision of telephone call centre and front counter

reception duties. This includes delivering services to people who may have intellectual and communication disabilities.

2. Undertake general financial duties including accounts payable, procurement, corporate credit card and travel including.

3. Assist with recording interactions with clients in the division’s information management system (OPGIS) including

maintenance of official client records and other office records and systems. Also includes the registration of Wills and

Advance Personal Plans.

4. Assist with official correspondence for the Northern Territory Civil and Administration Tribunal and other stakeholders

in relation to guardianship matters.

5. Respond positively to change with a commitment to ongoing improvement and professional development, act

professionally at all times, demonstrate cultural competence and operate within the boundaries of agreed policies and

procedures.

6. Follow defined service quality standards, work health and safety policies and procedures relating to the work being

undertaken in order to ensure high quality, safe services and workplaces.

Selection criteria

Essential

1. Effective communication skills (written, verbal, and interpersonal) and experience in delivering customer-focused

services to people of diverse backgrounds, who may have a disability and complex needs.

2. Demonstrated experience in administration and financial processes, including the ability to maintain accurate records

and maintain confidentiality.

3. Demonstrated ability to work without supervision, independently and/or part of a team, to organise work, meet

deadlines and achieve results. Includes demonstrated initiative and flexibility to respond to changing priorities.

4. Demonstrated sound computer literacy skills and use of software applications, records and business systems relevant to

the organisation.

5. Demonstrated work ethic and resilient attitude which emulates PGTs values of professionalism, accountability, honesty,

respectfulness and innovation.

Desirable

1. An understanding of guardianship, financial and estate administration or ability to obtain.

Further information

The preferred or recommended applicant will be required to undergo a criminal history check. A criminal history will not

exclude an applicant from this position unless it is a relevant criminal history. Applicants are required to have a current

driver’s licence.
 
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