Administration Officer

Job description
CORE PURPOSE
• Ensure administrative needs relating to whole school administration, reception and pupil services are met.
• To support the delivery of an efficient, professional and effective central (general) administration service across the school.
• Undertake reception duties, greeting visitors and handling face-to-face enquiries.
• Control and monitor entry to the school including the visitor signing in system and safeguarding issues.
• Handling telephone enquiries, transferring calls, taking messages where appropriate and following up with relevant staff.
• Ensure efficient, accurate and timely communication links for parents / carers, staff and other interested parties.
• Cover first aid duties along with a wide variety of matters including contact with pupils, staff and parents / carers and extensive use of SIMS and related software.

MAIN DUTIES (and specific responsibilities)
• Reception duties, welcoming visitors to school, attending to students coming into and leaving school out of normal hours.
• Handling Switchboard, dealing with enquiries from a large range of callers including parents, ensuring all calls are answered quickly and dealt with efficiently, routing enquiries to the correct person or department whilst maintaining a polite and professional manner.
• Dealing with student absence, accurately updating school records to record the absences and contacting parents for further information working within a tight timescale.
• Support student services, dealing with queries from students and administrating first aid.
• Supporting the reprographics service by designing materials and producing resources to a high standard. This includes scanning, laminating, binding and printing documents.
• Provide administrative support e.g. photocopying, filing, production of teaching resources, displays, attendance, data, completion of standard forms, respond to correspondence, collation and distribution of material.
• Administration of school visits including producing lists/information/ data as required.
• Deal with all aspects of mail including internal, external and electronic.
• Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person.

HOURS

The hours for this role are 37 hours per week working Monday to Friday.

This role is term time only plus 10 days.