Administration Officer

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About the opportunity

Part Time Role

24.5 hrs, 3 days per week

Ryde Location

This role is central to the delivery of our person-centered approach and is the face of Uniting that goes beyond basic assistance with inquiries and office tasks. You will work collaboratively with the management team to support clients and their families to achieve their goals.

Key responsibilities may include:
Communicating well with clients with varied needs and backgrounds.
Performing various administrative tasks such as capturing inquiries, preparation of rosters, purchasing, and client bookings.
Engaging and building community connections, prompting the services of Uniting
Facilitating quality, timely and effective communication while maintaining the privacy and confidentiality of each client
Promoting the rights and privacy of our clients, following relevant policy and legislation
Working for the continuous improvement of our service to ensure it’s the best it can be, in line with Aged Care Accreditation Standards
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Qualifications / Requirements
Certificate 3 in Business Administration, Customer Service or equivalent qualification/experience
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Skills & experience
Previous experience in aged or community care is highly desirable but not essential
High attention to detail and ability to problem solve, negotiate, mediate and resolve conflict
Tech-savvy with the capacity to document and communicate electronically, including via email and mobile phone
Great organization and time management skills
Experience using client/data management systems
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What we offer you
Maximum allowable salary packaging to pay less tax (additional $18,550 tax-free plus regional benefits plus parking)
A commitment to offer opportunities to grow your career
Discounts and cash backs programs with major retailers
Wellbeing programs including confidential employee assistance program available to you and your family members
Click here to find out more about our great benefits: Benefits of working at Uniting

About Uniting
Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

Empowered by diversity
At Uniting, inclusion isn’t just something we value – it’s how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve.

How to apply
If this opportunity is of interest, then we’d love to hear from you. Just click on the ‘Apply’ button in this ad, fill out your details and submit. We encourage applications from people who identify as a part of the Australian Aboriginal and/or Torres Strait Islander Community.

What to expect
Please know that employment with Uniting will require a National Police Check, and Reference Checks.

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