Administrative Assistant

PRIMARY DETAIL
Exciting opportunity for an Administrative Assistant to expand skills across all MQ Health Clinics and build knowledge across a variety of medical specialty areas, whilst working with some of the best ranked clinicians
Attractive salary package with salary sacrifice options
Appointment Type: Full-time, continuing
Location: MQ Health Clinics, North Ryde
MQ Health is seeking a motivated individual to work in dynamic, fast-paced environments as a Administrative Assistant across our MQ Health Clinics. The role will be responsible for the provision of high-quality administrative support services to specialist clinicians in their clinic rooms. You will work as part of a team to ensure a high-quality patient experience and work with clinicians enabling them to a run an efficient and professional practice. The role requires a firm commitment to excellent customer service and patient-centred care.
If you are proactive in nature and appreciate working with patients, looking for an opportunity to work for a unique healthcare organisation with exposure to work in a multidisciplinary environment, then you will thrive in this role!

About You:
You will be an enthusiastic and professional individual who enjoys interacting with customers/patients to provide excellent customer service in each and every interaction. You will have previous reception/administration or customer service experience. You will enjoy working in a lively environment with excellent organisational skills and the ability to prioritise work while maintaining a high level of accuracy.


If you are proactive in nature and appreciate working with patients, looking for an opportunity to work for a unique healthcare organisation with exposure to work in a multidisciplinary environment, then you will thrive in this role!

About Us:
At MQ Health, we're passionate about recruiting talented nurses who share our vision for patient-centred care. We offer a number of professional development opportunities for our staff who want to progress their careers and learn new skills. For more information about our clinics, you can
Find medical services and clinics | MQ Health | Macquarie University | Sydney
We offer fabulous Employee Benefits including:
Salary sacrifice options and excellent salary packaging benefits (including venue hire, meals, entertainment and novated leasing) so you have great potential to maximise your income working for us
Corporate private healthcare rates
Extensive Macquarie University facilities including sporting facilities, gym and pool, and Macquarie University Childcare at a reduced staff rate

Key Accountabilities include (not limited to):
Providing customer service, making appointments and answering enquiries from patients and medical practitioners
Ensuring accurate data entry of patient information into the patient management system
Organising patient surgical/hospital quotes
Assist clinicians in managing their inpatient hospital work
Preserving confidentiality and privacy of all patient information and records
Processing Medicare and Private Health Fund billings
Communicating, liaising and coordinating duties with other administrative and reception staff in the clinic and throughout other MQ Health and affiliated clinics
Reconciling end of day cash/EFTPOS and undertaking associated banking tasks

To Apply:
To be considered for this position, please detail your preference of type of employment you are seeking (Full time, Part time) . Further to this, you will demonstrate in your resume and a 1-page cover letter that you possess:
Demonstrated reception/administration or customer service experience. Working in a general or specialist medical practice or hospital setting is desirable not but essential.
Demonstrated sound verbal and written communication skills and ability to build rapport and empathise with patients
Demonstrated commitment to high level of customer service delivered in a professional manner at all times
Competency in health- related software Packages (But not desirable)
Excellent organisational, time management and attention to detail skills
Ability to work effectively as part of a team
Commitment to uphold and be a steward of the Mission, Vision and Values of MQ Health.

Role Specific Conditions:
Immunisation screening
Valid Working with Children Check
Criminal History Check

Please note this position is only open to Australia citizens, permanent residents and those currently residing in Australia with full working rights.

Role-specific enquiries: Please contact Susan Lee at
susan.lee@mqhealth.org.au
General enquiries: Please contact Nithya Elango at
nithya.elango@mq.edu.au


Closing date: Sunday 12 January 2025 at 11:5+ PM AEDT

We reserve the right to progress or decline an application prior to the application closing date.


Interviews for this position will be taking place in late January.
If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job:
Login to Workday
and go to the Careers App > Find Jobs.
Applications Close:
12/01/2025 11:5+ PM
Diversity and Inclusion
Innovation and ingenuity thrive at Macquarie when diversity, equity and inclusion take centre stage. We embrace a culture where diversity of background, experience and perspective are fundamental to our success.
We do not discriminate on gender identity, age, culture, disability, sexuality, Indigeneity, family and caring responsibilities or religion. See our journey towards leadership in
Equity, Diversity and Inclusion
in Higher Education and healthcare.
Flexible Work

At Macquarie, we believe in providing flexibility, supporting our staff to manage their personal commitments, while optimising their work performance and contributions to MQ Health. To learn more about our culture and hiring process, explore
MQ Health