Administrative Assistant| Customer Support

Job highlights
Identified by Google from the original job post
Qualifications
1-3 years
High School diploma (or equivalent) or any equivalent combination of education and experience which provides the necessary qualifications to perform the duties of the position successfully
One to two years of general office experience
Hazardous Materials Certification within one year of hire
Transportation or freight experience
Candidates must pass a drug screen and background check
Benefits
$1+.00 - $21.00/ hour
Pay Range: $1+.00 - $21.00/hour
Responsibilities
A Customer Service professional will be primarily focusing on duties such as processing freight bills, assisting customers with freight tracking and status information in an efficient and professional manner
Accurately prepare assigned billing, including receiving, inputting
Process paperwork related to invoices, delivery receipts, manifests, damages, shortages, refusals, and bills of lading
Assist customers (over phone and via email) and provide information regarding their freight in a polite and professional manner
tracing/researching freight status; marking bills; answering questions (specific and general); and obtaining corrections or re-rates
Provide updates or reports as appropriate
Sort and distribute paperwork within the office
Consistently follow all safety procedures
Assisting in general clerical duties
answering in-coming phone calls
Assist coworkers and other departments as requested
Job description
Job Information

Date Opened

10/07/2024

Job Type

Full time

Industry

Logistics

Work Experience

1-3 years

Salary

$1+.00 - $21.00/ hour

City

Anchorage

State/Province

Alaska

Country

United States
Zip/Postal Code

++501

Job Description

AK HIRE IS RECRUITING FOR THE FOLLOWING POSITION:

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Job Title: Administrative Assistant Customer Support

Location: Anchorage, AK

Pay Range: $1+.00 - $21.00/hour

Description:

A Customer Service professional will be primarily focusing on duties such as processing freight bills, assisting customers with freight tracking and status information in an efficient and professional manner.

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Duties:
• Accurately prepare assigned billing, including receiving, inputting.
• Process paperwork related to invoices, delivery receipts, manifests, damages, shortages, refusals, and bills of lading.
• Assist customers (over phone and via email) and provide information regarding their freight in a polite and professional manner. Activities may include, but not limited to:
tracing/researching freight status; marking bills; answering questions (specific and general); and obtaining corrections or re-rates.
• Provide updates or reports as appropriate.
• Sort and distribute paperwork within the office.
• Consistently follow all safety procedures.
• Assisting in general clerical duties. Activities may include, but not limited to:
• copying;
• faxing;
• imaging/scanning;
• filing; and
• answering in-coming phone calls.
• Assist coworkers and other departments as requested.

Other qualifications:
• High School diploma (or equivalent) or any equivalent combination of education and experience which provides the necessary qualifications to perform the duties of the position successfully.
• One to two years of general office experience.
• Hazardous Materials Certification within one year of hire.
• Transportation or freight experience.

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Requirements

Requirements

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• * Candidates must pass a drug screen and background check.