Administrative Assistant - Events

Event Management and Operations Coordinator

The Event Management and Operations Coordinator is responsible for ensuring the smooth planning and execution of events. This role involves managing user administration, event configuration, data management, reporting, and providing training and support to team members.
Main Responsibilities:
• User Administration:
• Create and manage user accounts, roles, and permissions.
• Provide technical support for users, addressing inquiries and resolving issues.
• * Set up and configure events, including registration forms, agendas, and sessions.
• Ensure all event details are accurate and up-to-date.
• Data Management:
• Oversee the import and export of data, ensuring data integrity and accuracy.
• Manage attendee lists, track registrations, and update records as necessary.
• Reporting and Analytics:
• Generate and analyze reports to evaluate event performance and attendee engagement.
• Provide insights and recommendations based on data analysis.
• Training and Support:
• Conduct training sessions for staff on the use of event management tools and features.
• Develop user guides and documentation for best practices.
• System Integration:
• Collaborate with IT and other departments to integrate event management software with other systems (e.g., CRM, marketing tools).
• Monitor system updates and enhancements.

Qualifications:
• Bachelor's degree in a relevant field (e.g., Business, Event Management, Information Technology).
• Experience with event management software or similar platforms.
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects and deadlines effectively.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).

Preferred Qualifications:
• Previous experience in event planning or management.
• Familiarity with data reporting and analytics tools.