Administrative Support III

Your Opportunity:
This position has transitioned to Recovery Alberta effective September 1, 2024. By applying on this posting, if you are the successful candidate, you agree to and will become an employee of Recovery Alberta. This is an exciting Admin Support III opportunity to work in a new Mental Health Repetitive Transcranial Magnetic Stimulation (rTMS) clinic at Rockyview General Hospital. rTMS Clinic is a service made up of a patient and family centered multidisciplinary team; focusing on a culture and expectation of relentless work ethic, positivity, constant proactive patient and colleague collaboration, and an emphasis on team. rTMS is a non-invasive form of brain stimulation used to treat mental health disorders. Under the supervision of the Manager, Registered Nurse and the Psychiatry Clinical Lead, the Admin Support III is responsible for reception duties, clerical support, communicating information between health disciplines, departments, patients and families while maintaining confidentiality of patient information and the processing, booking of appointments and data collection for patient appointments.
Description:
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Acute Care Alberta: N
Primary Care Alberta: N
Recovery Alberta: Y
Classification: Administrative Support III
Union: AUPE GSS
Unit and Program: Repetitive Transcranial Magnetic Stimulation
Primary Location: Rockyview General Hospital
Location Details: As Per Location
Multi-Site: Not Applicable
FTE: 1.00
Posting End Date: 02-JUN-2025
Employee Class: Regular Full Time
Date Available: 16-JUN-2025
Hours per Shift: 7.75
Length of Shift in weeks: 4
Shifts per cycle: 20
Shift Pattern: Days
Days Off: Saturday/Sunday
Minimum Salary: $23.53
Maximum Salary: $28.60
Vehicle Requirement: Not Applicable
Required Qualifications:
Completion of Grade 12 or equivalent.
Additional Required Qualifications:
Knowledge of medical terminology is required Well-developed time-management skill. Ability to remain focused in stressful acute patient situations. Excellent interpersonal and communication skills required. Ability to communicate effectively to others, both verbally and in writing. Ability to prioritize work and effectively cope with frequent interruptions, noise, and other nearby distractions. Basic typing and computer skills are required. Ability to work as a team member and to request and accept direction as required. Previous experience in the area of mental health. Ability to work in a fast-paced environment. Ability to respond during an emergency. Compassionate approach to others. Must be able to communicate effectively in verbal and written English. Ability to work as a member of a team and to request and accept direction as required. Effective interpersonal and communication and conflict resolution skills with patients/clients, families, visitors and team members. Effective organizational and time management skills. Expertise in Microsoft Office, Excel, PowerPoint and other IT related programs. Excellent judgment & critical thinking skills.
Preferred Qualifications:
Experience in a Unit Clerk position in a mental health setting. Experience in providing rTMS treatments. Clinical Knowledge & Content Management of rTMS standards & protocols. Ability to deal with highly sensitive & confidential manners. Excellent judgment & criticial thinking skills Experience in providing rTMS treatments. Clinical Knowledge & Content Management of rTMS standards & protocols. Ability to deal with highly sensitive & confidential manners.