Administrative Support Officer - Client Services

About the Role

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We are seeking a skilled Scheduling and Administration Specialist to join our Client Services team. In this role, you will be responsible for providing scheduling and administrative support to ensure the delivery of high-quality services for our clients.

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Main Responsibilities

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Provide scheduling and administrative support to ensure efficient service delivery;
Maintain staff and client rosters, and book fleet vehicles according to scheduled services;
Manage client requests to change schedules and communicate with relevant stakeholders;
Complete accurate and timely data entry of client information;
Liaise with stakeholders regarding invoice and payment processes;
Provide administrative support to the Client Services team as required;
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About You

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To be successful in this role, you will need:

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Tertiary qualifications in a relevant field and/or minimum 12 months experience in a similar role;
Certificate III in Business Administration would be highly regarded;
Demonstrated skills and experience in scheduling and a range of administrative activities;
Ability to maintain a high level of written and oral communication skills;
Demonstrated proficiency and experience with Microsoft Windows applications, including Word, Excel, PowerPoint, and Outlook;
Fosters inclusive behaviour; listens, values, and acknowledges others;
Commitment to meeting client needs by providing service excellence with a person-centred approach;
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Our Culture

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We value diversity, inclusion, and respect in all aspects of our work. We foster an environment that encourages collaboration, innovation, and continuous improvement.

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How to Apply

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Please submit your application, addressing each of the key selection criteria in the 'About You' section.

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This is an exciting opportunity to join our team and make a difference in the lives of people affected by dementia.