Aesthetic Clinic Counselor

The primary point of contact for clients seeking aesthetic solutions, a Counselor at Looks Aesthetics will engage in the following key responsibilities:
Client Consultations
• Conduct thorough assessments to understand clients' skincare concerns, goals, and medical history.
• Explain various aesthetic treatments, including benefits, risks, and expected outcomes.
• Develop personalized treatment plans in collaboration with the clinical team.
Sales & Conversion
• Promote clinic services and products, meeting sales targets and contributing to clinic growth.
• Utilize effective sales strategies to convert inquiries into appointments and sales.
• Follow up with leads and clients to nurture relationships and encourage repeat business.
Post-Treatment Follow-up
• Maintain regular communication with clients post-treatment to monitor progress and address any concerns.
• Provide guidance on post-treatment care to ensure optimal results.
Clinic Operations
• Manage appointment scheduling, ensuring efficient client flow.
• Maintain accurate and detailed client records, including consultation notes and treatment history.
• Ensure compliance with clinic protocols and hygiene standards.
Client Grievances
• Address client concerns and complaints promptly and professionally.
• Implement strategies to enhance client satisfaction and retention.
Documentation & Reporting
• Maintain accurate records of client interactions and treatment outcomes.
• Prepare and submit regular reports on sales performance and client feedback.
Inventory Management
• Monitor and manage inventory of skincare products and treatment supplies.
Key Requirements
• Experience: Minimum of 6 months to 2 years of experience in a client-facing role within the aesthetics or healthcare industry.
• Education: Bachelor's degree in a relevant field (e.g., Healthcare, Cosmetology, Business Administration).
• Skills:
• Strong understanding of aesthetic treatments and products.
• Excellent interpersonal and communication skills.
• Proficiency in CRM systems and Microsoft Office.
• Preffered Traits :
• Empathetic and client-focused approach.
• Sales-driven mindset with a passion for aesthetics and wellness.
• Ability to work collaboratively within a team.
• Well-groomed, presentable, and confident demeanor.

Why Work at Looks Salon
• Be part of a leading salon brand in the beauty industry.
• Work in a creative, fun, and fast-paced environment where innovation is valued.
• Opportunity to contribute to the growth and digital presence of an iconic salon brand.