Air Import/ Export Coordinator

Full job description
Nu-Era Logistics Inc. Continues to expand our footprint in Mississauga and we are looking for a few good people to join our team

JOB SUMMARY:

Communicate with clients, prepare quotations, prepare export bookings, arrange pre-carriage, and prepare bills of lading in accordance with the client’s or agents request, . Obtain necessary documentation to ensure no hiccups with the export shipment, file CERS/B13A. Respond to client inquiries on all matters in a timely manner relating to the client’s activities. Communicate with agents to obtain cargo status and to ensure service standards are maintained. Prepare and follow up with clients on the status of freight quotes. Ensure profit is made, upsell to increase profits, prepare billing within 2 days of sailing, trucking same day of delivery.

Coordinate delivery and loading of the containers, LCL and or Air Freight with the warehouse. Trucker & Carrier(s). Communicate with receiving terminals on the receipt and loading of their cargo. Monitor export documentation and FROB vessel/air carrier deadlines. Work with carriers on container, air, LCL bookings and cut-offs.

Communicate with agents on shipments. Complete agent’s documentation packages relating to cargo mode of transportation. Handle rate inquiries from agents and request rates from agents for destination charges when required.

Work with the other employees in the export department to improve customer satisfaction, cycle times, and increase revenues. Maintain high performance standards that will enable the export department to focus on continuous improvement, committed to providing exceptional customer service.

Provide guidance to team, build a positive, energetic team. Hire upon approval of upper management, and release employee of their duties if they are not fulfilling their responsibilities. Prepare review, twice per year.

May require some travel visiting clients, attending conference if required.

REQUIREMENTS OF THE JOB, DESIRED TRAINING AND EXPERIENCE

- Willingness to learn new skills

- Willingness to make a commitment to the growth and success of Nu-Era Logistics Inc.,

- Good customer service skills and a desire to provide total client satisfaction

- Successful completion of CIFFA Education Program an asset

- 2 years general forwarding or marine transportation experience preferred

- Good computer skills

- Good communication and organizational skills

- Good interpersonal skills and the ability to work in a team environment

- Strong desire to succeed

-Strong business skills, to upsell additional service, ie: Insurance etc.

-Extremely organized and able to multitask.

Job Types: Full-time, Permanent

Pay: $60,000.00-$70,000.00 per year

Benefits:

Company events
Dental care
Extended health care
On-site parking
Paid time off
RRSP match
Schedule:

Day shift
Monday to Friday
Work Location: In person