Amazon Recruitment Part Time WFH Associate (Freshers Eligible)
- Category: Work from home Jobs
- Location: Harvard, Ardmore College, Auckland
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 18K to 19K
- Published on: 2025/09/18
Job Summary:
As a Part-Time Work From Home (WFH) Associate at Amazon, you will play a crucial role in supporting our growing customer base. This position is designed for individuals seeking a flexible part-time opportunity to work remotely while delivering world-class service to our customers. Freshers are welcome to apply! You will be responsible for assisting customers via phone, email, and chat, solving problems, and ensuring a smooth customer experience. If you are tech-savvy, enjoy problem-solving, and want to work in a dynamic and innovative environment, this role is perfect for you.
Key Responsibilities:
• * Respond promptly to customer inquiries via various channels (phone, email, chat).
• * Provide accurate product information and guide customers through troubleshooting processes.
• * Handle customer complaints with patience and professionalism, ensuring customer satisfaction.
• * Assist in processing orders, returns, and refunds as per Amazon policies.
• * Collaborate with different departments to resolve complex issues and ensure a seamless customer experience.
• * Maintain up-to-date knowledge of Amazons services, products, and policies.
• * Uphold the confidentiality and integrity of sensitive customer data.
• * Meet or exceed performance metrics such as customer satisfaction scores, response times, and resolution rates.
• Required Skills and Qualifications:
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