Application Service Delivery Lead
- Category: Operations Executive Jobs
- Location: Mumbai, Maharashtra
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 20K to 21K
- Published on: 2025/09/23
Job description
• *Job Description**
• Deliver projects that enhance the service delivery of a key support team.
• Drive innovation and process improvements to increase efficiency and effectiveness.
• Collaborate with cross-functional teams to ensure seamless product delivery and customer satisfaction.
• *Required Skills & Qualifications**
• Technical expertise in software development, DevOps, or related fields.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and interpersonal skills for effective collaboration and stakeholder management.
• Experience with AWS services, SQL, release management tools, and service reporting tools is highly valued.
• *What We Offer**
• A dynamic work environment with opportunities for growth and professional development.
• Collaborative and innovative culture with a focus on excellence and customer satisfaction.
• Competitive compensation package with benefits and rewards for outstanding performance.
• *Tools We Use**
We utilize Hubspot as our primary CRM and Jira for project management. Our backend systems run on an AWS stack using Typescript, Postgres, DynamoDB, and an event-driven architecture. We monitor our products using Datadog and Sentry, and integrate with third-party partners such as POS systems.
As a senior member of our Application Support team, you will be responsible for leading technical initiatives and collaborating with cross-functional teams to drive product delivery and customer satisfaction. If you are passionate about technology and have a strong desire to make a meaningful impact, we encourage you to apply.
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