Assistant Depot Manager

Brief Description

At Return-It, recycling is in our DNA. As a wholly owned subsidiary of Re.Group, we are leaders in managing and facilitating operations that focus on recycling for the Container Deposit Schemes (CDS) in Australia. Convenient locations plus new technology enables a seamless recycling experience both at fully staffed depots and Express collection points.

At the heart of Re.Group is our focus on positive community impact. We collaborate with charities, private organisations, and the Government to benefit local communities.

As Assistant Depot Manager you will oversee the smooth operation of the depot, ensuring you and your team provide exceptional customer service by assisting customers sort their recyclable products and providing them with the correct refund.

Your Responsibilities Will Include

Support the Depot Manager with the day-to-day smooth operation of your Depot
Ensure customers feel welcomed and assisted with their recycling products to inspire return customers
Leading a small team to deliver outstanding customer service
Manual counting of containers and not afraid of manual handling
Sorting recyclable items into their correct categories
Cash handling, ensuring accurate record keeping
Ensure staff are adhering to all health and safety procedures and highlighting any hazards/faults/risks
Continuously looking for opportunities to improve efficiency and increasing customer satisfaction
Ensure that staff have the skills and training to work safely and efficiently


About You

Previous customer service, hospitality, or retail experience would be highly preferred
Previous experience leading a small or medium team will be highly desirable
Knowledge in using Microsoft teams, outlook & excel
A current driver’s license
You have a great 'can do' attitude with customer service at the forefront of all interactions


What We Offer You

Competitive salary + Bonus!
Multiple career paths and advancement opportunities
Access to our Employee Assistance Program (EAP)
Novated car leasing
PPE provided
On-site or street Parking available
The opportunity to work towards our vision of creating a wasteless society


At Re.Group, we celebrate diversity, equity, and inclusion. Our commitment is to foster working environments that embrace everyone, ensuring fair and respectful treatment for all.

We actively encourage applications from Aboriginal and/or Torres Strait Islander peoples, veterans, individuals with disabilities, individuals of all gender identities, those in mature age and early careers, members of the LGBTIQA+ community, and individuals from diverse cultural backgrounds. Your unique perspective and experience are valued here. Come be a part of our inclusive community at Re.Group