Assistant Manager |ASM|

Job highlights
Identified by Google from the original job post
Qualifications
You display a sense of urgency, patience, and leadership
Leading a team of employees/management
Recruiting, interviewing, and hiring
Delegation and follow-up
Teaching and motivating others
Planning and organizing
Communicating your plans and ideas
Cash-handling and bookkeeping
Problem solving
Advocating and empathizing
Safety and Security
Retail experience
Supervisor or management experience
Recruiting/hiring/interviewing skills
Experience handling food
High School/College Degree(s)
Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
Occasionally lift and/or carry up to 60 pounds from ground to waist level
Push/pull with arms up to a force of 20 pounds
Bend at the waist with some twisting up to one hour a shift
Knowledge of basic business and customer service principles including planning and organizing, resource management and leadership skills
Ability to communicate information and ideas in a clear and understandable manner
Ability to deal with customers, unanticipated problems or events using standard procedures
Ability to work as scheduled including arriving to work on time
Ability to accurately operate a variety of equipment that may include cash registers or scanners, hot or cold or beverage dispensers, and other machines or tools
Ability to perform essential duties above
Ability to work in the physical and work conditions described below
Required to have a valid driver’s license and dependable transportation
Ability to work opposite shifts of the Store Manager
Ability to have open availability
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead (i.e., assisting in stocking/maintaining inventory levels)
Ability to occasionally lift and/or carry up to 50 pounds from ground to waist (i.e., to replenish fountain syrups)
Ability to grasp, reach and manipulate objects with hands for entire shift
(This handwork requires eye-hand coordination
Ability to push/pull with arms up to a force of 20 pounds (i.e., utilizing a hand-truck)
Able to reach overhead for objects
Ability to bend and twist at waist
Ability to communicate orally
Ability to operate a cash register and/or computer keyboard
Ability to stoop, kneel, squat, bend, push, and pull
Ability to work alone
Be exposed to occasional noise
Ability to stand and/or walk for an entire shift
May require climbing a ladder to store and retrieve materials or place and remove signs)
Benefits
Flexible Availability
Medical, Vision, Dental, & Life Insurance/Short- & Long-Term Disability
Flexible Schedules
Weekly Pay
$250 Referral Bonus
Annual Bonus Potential Package'
Free Cell Phone w/ Plan
Full-Time Position
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match
Flexible Spending/Health Savings Accounts
Tuition Reimbursement
Company discount on Holiday Fuel, Merchandise, and much more!
Responsibilities
You will assist the Store Manager with oversight of the Station Store operations
You’ll help with hiring, supervising, and working with the staff to accomplish daily tasks, bookkeeping and merchandising
You will help to maintain our high standards and provide fast and friendly service to our customers
Provide regular and predicable onsite attendance
Our food program has set the bar high, and you’ll be executing that too
You care about your customers and set an example for the rest of your staff
Grasp, reach and manipulate objects with hands
This handwork requires eye-hand coordination and may require climbing a ladder to store and retrieve materials or place and remove signs
Customer Satisfaction: Provides and coaches store staff to provide excellent customer service in a courteous, friendly, and attentive manner
Greets customers as they enter the area and thanks customers as they leave; gives assistance and offers suggestions or recommendations to the customer
Provides prompt, courteous customer service and professionally resolves customer issues
Rings up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for product sold
Performs multi-function operation of fuel console, lottery machines, money order machine, telecom transactions, etc
Resolves or assists to resolve routine customer concerns within established guidelines
Reports to work on time and follows the dress and appearance code
Facility Condition: Maintains an awareness of the overall store facility’s condition; notifies the Store Manager of any equipment failure or maintenance/supply needs; and performs or directs store staff to perform a variety of general housekeeping duties including:
Sweeping and mopping or cleaning floors
Dusting and/or washing windows, counters, displays, store areas and bathrooms
Picking up and disposing of trash, litter, or debris
Cleaning/checking equipment including the coffee machines; beverage, ice, or other refrigeration units; and other machines, tools and work aids used
Merchandising: Monitors and ensures that product areas are stocked, rotated, and displayed to ensure freshness, appeal, and easy customer access
Prepares or assists in preparing product inventory orders
Makes price changes in accordance with Company and/or brand guidelines; places advertising and pricing signage inside or outside the facility including marquees, ceilings, walls, and windows
Sales Controls: Ensures all shift sales are completed in accordance with Company policies by entering and coaching store employees to enter all transactions at the time of purchase at the correct price using the correct keys/codes, placing all payments collected in the register and making correct change
Financial Controls: Keeps accurate cash, sales, payroll and inventory control records and accounts for variances
Prepares and transmits the daily bookkeeping, invoicing, and gasoline data
Completes daily banking
Troubleshoots daily close out and shift sales analysis
Finalizes, transmits, and processes weekly time and attendance records and payroll
Notifies the Store Manager of any sales, cash, inventory, or operating discrepancy
Follows Company and/or brand guidelines for product breakage or spoilage
Staffing Controls: Oversees the activities of store employees as directed by the Store Manager
Performs shift supervision and assumes Store Manager responsibilities when needed
Schedule employees within Company guidelines and to the needs of the business to maximize customer service and maintain store image
Performs and trains all duties of the Customer Service Representative and Lead CSR positions in accordance with Company and/or brand operating, conduct and performance standards
Assists with counseling of employees; provides feedback to help employees improve performance and gives input on performance reviews
Implement non-discriminatory related management skills while hiring, training, counseling, mentoring, motivating, and separating employees
Security Controls: Assists the Store Manager in maintaining a safe environment for employees and customers and protecting Company assets such as information, cash, product, equipment, and property
Reports all incidents (employee or customer injury, theft, property damage, improper sanitation or waste disposal, etc.)
Reports any situation in which unsafe, unlawful, or unethical conduct is or might be occurring
Administrative Controls: Prepares or assists in the preparation of periodic sales, product and operating reports as directed by the Store Manager
Attends job-related meetings (may be required to work irregular hours)
Controls merchandise, cash shortages, and other selling expenses
Assists in maintaining proper inventory levels and shift audits
Performs duties associated with shift change such as counting the cash drawer and completing end of shift/shift change reports
Provides regular and predicable onsite attendance
Performs all duties with minimal supervision
Complete daily store reports and other duties as assigned by the Store Manager
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoors
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Perform approximately +5% of all work indoors, but will be required to clean parking lots, gas pumps, take out garbage, etc
Exposure to extreme cold temperatures while performing occasional work in a walk in cooler and/or freezer
Exposure to occasional noise
Work with minimum direction and periodic supervision
Job description
Store 2746307: 21451 South Diamond Lake Rd, Rogers, Minnesota 55374

Availability - Shift/Days

Flexible Availability

This is a fantastic opportunity to join a leading Global Company!

Assistant Store Manager:

We want you to join us as an Assistant Store Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.

As an Assistant Store Manager, you will enjoy:
• Medical, Vision, Dental, & Life Insurance/Short- & Long-Term Disability
• Flexible Schedules
• Weekly Pay
• $250 Referral Bonus
• Annual Bonus Potential Package'
• Free Cell Phone w/ Plan
• Full-Time Position
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement
• Company discount on Holiday Fuel, Merchandise, and much more!

Your key responsibilities:

You will assist the Store Manager with oversight of the Station Store operations. You’ll help with hiring, supervising, and working with the staff to accomplish daily tasks, bookkeeping and merchandising. You will help to maintain our high standards and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance.

Our food program has set the bar high, and you’ll be executing that too. You care about your customers and set an example for the rest of your staff. You display a sense of urgency, patience, and leadership.

You’re good at:
• Leading a team of employees/management
• Recruiting, interviewing, and hiring
• Delegation and follow-up
• Teaching and motivating others.
• Planning and organizing
• Communicating your plans and ideas
• Cash-handling and bookkeeping
• Problem solving
• Advocating and empathizing
• Safety and Security

Great if you have:
• Retail experience
• Supervisor or management experience
• Recruiting/hiring/interviewing skills
• Experience handling food
• High School/College Degree(s)

Physical Requirements:
• Ability to stand and/or walk for up to 8 hours.
• Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift.
• Occasionally lift and/or carry up to 60 pounds from ground to waist level.
• Push/pull with arms up to a force of 20 pounds.
• Bend at the waist with some twisting up to one hour a shift.
• Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination and may require climbing a ladder to store and retrieve materials or place and remove signs.

ESSENTIAL DUTIES:

The position includes, but is not limited to, the following essential job duties, responsibilities, and requirements:

Customer Satisfaction: Provides and coaches store staff to provide excellent customer service in a courteous, friendly, and attentive manner.
• Greets customers as they enter the area and thanks customers as they leave; gives assistance and offers suggestions or recommendations to the customer.
• Provides prompt, courteous customer service and professionally resolves customer issues. Rings up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for product sold.
• Performs multi-function operation of fuel console, lottery machines, money order machine, telecom transactions, etc.
• Resolves or assists to resolve routine customer concerns within established guidelines.
• Reports to work on time and follows the dress and appearance code.

Facility Condition: Maintains an awareness of the overall store facility’s condition; notifies the Store Manager of any equipment failure or maintenance/supply needs; and performs or directs store staff to perform a variety of general housekeeping duties including:
• Sweeping and mopping or cleaning floors.
• Dusting and/or washing windows, counters, displays, store areas and bathrooms.
• Picking up and disposing of trash, litter, or debris.
• Cleaning/checking equipment including the coffee machines; beverage, ice, or other refrigeration units; and other machines, tools and work aids used.

Merchandising: Monitors and ensures that product areas are stocked, rotated, and displayed to ensure freshness, appeal, and easy customer access.
• Prepares or assists in preparing product inventory orders.
• Makes price changes in accordance with Company and/or brand guidelines; places advertising and pricing signage inside or outside the facility including marquees, ceilings, walls, and windows.

Sales Controls: Ensures all shift sales are completed in accordance with Company policies by entering and coaching store employees to enter all transactions at the time of purchase at the correct price using the correct keys/codes, placing all payments collected in the register and making correct change.

Financial Controls: Keeps accurate cash, sales, payroll and inventory control records and accounts for variances.
• Prepares and transmits the daily bookkeeping, invoicing, and gasoline data.
• Completes daily banking. Troubleshoots daily close out and shift sales analysis.
• Finalizes, transmits, and processes weekly time and attendance records and payroll.
• Notifies the Store Manager of any sales, cash, inventory, or operating discrepancy.
• Follows Company and/or brand guidelines for product breakage or spoilage.

Staffing Controls: Oversees the activities of store employees as directed by the Store Manager.
• Performs shift supervision and assumes Store Manager responsibilities when needed.
• Schedule employees within Company guidelines and to the needs of the business to maximize customer service and maintain store image.
• Performs and trains all duties of the Customer Service Representative and Lead CSR positions in accordance with Company and/or brand operating, conduct and performance standards.
• Assists with counseling of employees; provides feedback to help employees improve performance and gives input on performance reviews.
• Implement non-discriminatory related management skills while hiring, training, counseling, mentoring, motivating, and separating employees.

Security Controls: Assists the Store Manager in maintaining a safe environment for employees and customers and protecting Company assets such as information, cash, product, equipment, and property.
• Reports all incidents (employee or customer injury, theft, property damage, improper sanitation or waste disposal, etc.) to the Store Manager.
• Reports any situation in which unsafe, unlawful, or unethical conduct is or might be occurring.

Administrative Controls: Prepares or assists in the preparation of periodic sales, product and operating reports as directed by the Store Manager.
• Attends job-related meetings (may be required to work irregular hours).
• Controls merchandise, cash shortages, and other selling expenses.
• Assists in maintaining proper inventory levels and shift audits.
• Performs duties associated with shift change such as counting the cash drawer and completing end of shift/shift change reports.
• Provides regular and predicable onsite attendance.
• Performs all duties with minimal supervision.
• Complete daily store reports and other duties as assigned by the Store Manager

JOB REQUIREMENTS:
• High school diploma or equivalent plus 6 months to 1 year of retail and management work experience preferred.
• Knowledge of basic business and customer service principles including planning and organizing, resource management and leadership skills.
• Ability to communicate information and ideas in a clear and understandable manner.
• Ability to deal with customers, unanticipated problems or events using standard procedures.
• Ability to work as scheduled including arriving to work on time.
• Ability to accurately operate a variety of equipment that may include cash registers or scanners, hot or cold or beverage dispensers, and other machines or tools.
• Ability to perform essential duties above.
• Ability to work in the physical and work conditions described below.
• Required to have a valid driver’s license and dependable transportation.
• Ability to work opposite shifts of the Store Manager
• Ability to have open availability.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical activity inventory of the position includes:
• Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoors.
• Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead (i.e., assisting in stocking/maintaining inventory levels)
• Ability to occasionally lift and/or carry up to 50 pounds from ground to waist (i.e., to replenish fountain syrups).
• Ability to grasp, reach and manipulate objects with hands for entire shift. (This handwork requires eye-hand coordination.
• Ability to push/pull with arms up to a force of 20 pounds (i.e., utilizing a hand-truck)
• Able to reach overhead for objects.
• Ability to bend and twist at waist.
• Ability to communicate orally.
• Ability to operate a cash register and/or computer keyboard.
• Ability to stoop, kneel, squat, bend, push, and pull.
• Ability to work alone.
• Be exposed to occasional noise.
• Ability to stand and/or walk for an entire shift.
• May require climbing a ladder to store and retrieve materials or place and remove signs)

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working conditions inventory of the position includes:
• Perform approximately +5% of all work indoors, but will be required to clean parking lots, gas pumps, take out garbage, etc.
• Exposure to extreme cold temperatures while performing occasional work in a walk in cooler and/or freezer
• Exposure to occasional noise
• Work with minimum direction and periodic supervision

JOB DESCRIPTION ACKNOWLEDGMENT

This Job Description indicates the general nature and level of work to be performed in this position and it is not intended to contain or be interpreted as a comprehensive inventory of all the duties, responsibilities, functions, and qualifications required of the position. The incumbent may be asked to perform other duties and will be evaluated, in part, on performance of the tasks listed in this job description. As with all positions, the responsibilities and duties of this position may change. The Company reserves the right to revise this Job Description at any time with or without notice. This Job Description does not constitute a contract for employment and either the