Assistant Vice President, Agent Experience & Sales Innovation

Welcome to ivari

Let us introduce ourselves. With 300+ employees across Canada, ivari is a company that’s making a difference in the world of life insurance. How? By finding and hiring employees who are passionate about helping people protect their families, and by giving them the best, most supportive workplace possible.

ivari is part of Sagicor Financial Corporation, a leading financial services provider based in the Caribbean, with a strong presence in North America. We offer a wide range of products and services, including life and health insurance, annuities, pension administration and investment services.

At ivari, everyone is welcome! It is our mission to attract, develop, and retain a workforce that is as diverse as the customers we serve and the communities in which we do business. We offer an inclusive and accessible work environment where all employees and customers feel valued, respected, and supported.

Here’s the job opportunity…

You will be responsible for leading the design and implementation of ivari’s external experience, focusing on the Agent Experience, to drive profitable sales. This will be done through enhancing our digital footprint, ensuring agent interaction with clients is compliant and making sure the ivari sales team is trained and have the best tools available to enhance our agents’ experience.

You will…

Lead sales enablement through onboarding, training, and e-learning for ivari's sales team influencing ivari's digital experience to ensure positive interactions for agents by designing and implementing tools across digital platforms
Coordinate with the Marketing team to develop messaging through social media, Spark on the Go (podcasts) ivari Presents and internal media
Lead and oversee the distribution compliance team, establishing metrics to track performance, and ensuring they are engaging with the field to provide relevant and impactful compliance training
Identify the impact of regulatory updates and change the sales/compliance approach as needed
Develop an agent experience that aligns with ivari's goals and positions the company as a premier insurance provider Develop and implement a strategy that allows Sales Directors to leverage the Complex Sales Solution team’s knowledge base and develop strategies to drive profitable sales
Develop new events to maximize the dollars spent to increase the positive view of ivari
Develop and implement a strategy that allows Sales Directors to leverage the Underwriting consultant’s knowledge base and develop the fields knowledge to drive profitable sales

What we are looking for…

A university degree and or 10+ years of equivalent work experience
In-depth knowledge of the insurance industry and financial services, distribution and sales channels, and digital solutions as well as knowledge of product, marketing, sales, and operations
Strong leadership of various departments, operations, client services, underwriting, compliance, marketing and anyone with direct or indirect contact with agents
Deep understanding of the sales process both of ivari’s sales team and agents within our three channels: WFG, Greatway, and the MGA channel
Effective time management skills with the ability to manage multiple deadlines and changing priorities
Excellent interpersonal, communication and presentation skills
Strong people leader
Strong organizational skills and attention to detail
What's in it for you…

At ivari, it's important for us to keep our people motivated, recognized, and rewarded. We offer competitive base salaries plus a bonus, one of the many reasons ivari is a great place to work.

We also offer health and dental benefits for the entire family from Day 1! But that’s just the beginning. When you join the ivari team you also get…

A fantastic vacation plan and time off
A pension plan with 100% match by ivari
Employee savings plan with 75% match to help you save even more
Flexible and hybrid work arrangements
Opportunities for professional development
Recognition programs to cheer you on, motivate and reward
Wellness programs to keep you healthy and happy

Who you are…

Someone who enjoys a culture where everyone is genuinely respectful, and you can be your authentic self every day. Your contributions and opinions are not only sought but valued. You know the importance of, and live by, our core values of…

Bringing clarity and focus to your work
Taking ownership and doing what you say you will
Remaining flexible
Collaborating with others

Does this sound like you? We’re looking for great people to join our team!

Our commitment to inclusivity is reflected in the safeguards, policies, and commitments we have in place to remove barriers and provide equal opportunities to prospective and current employees, without discrimination.

To apply, please email your resume to: human.resources@ivari.ca

A Human Resources representative is available to consult with applicants who require accommodation in the application or recruitment process. Any information shared by the applicant about an accommodation will be treated as confidential. If you do require an accommodation, please email human.resources@ivari.ca