Associate Manager| Retail Banking| BRM

Strategy
• Performing CST / KCI / KCSA Checks as RC.
• Review of CST / KCI / KCSA performed by other RCs.
• Coordination during GIA Review and Audits.
• Liaising with teams for closure of CST / KCI/ KCSA exceptions.
• Administering M7 Issue / Action Management Modules - where applicable.
• Functioning as RP / Approver in M7.

Business
• Awareness on the CPBB operations and Risk activities

Processes
• To report Unit’s OR issues identified during CST performance to RCLM.
• To assist RCLM in developing and updating of procedures, controls and monitoring plans for Operational Risk Management.
• To adhere to the agreed CST / KCI / KCSA plans and approach.
• To identify and report all exceptions on non-compliance with standard controls.
• To identify and report all weakness inherent in the standard controls.
• To maintain proper record keeping on all CST / KCI / KCSA related activities.
• To maintain independence in the conduct of CST / KCI / KCSA, i.e. not selecting and reviewing sample of self-performed transactions.
• Comply with group money laundering prevention policy and procedures to the extent applicable and reporting all suspicious transactions.
• To promote the culture and practice of compliance within the letter and spirit of regulatory requirements and ethical standards in the conduct of business.
• To have good judgment and an inquisitive approach to practices and procedures on AML.
• To have personal authority and integrity, independence and resilience while handling such transactions.
• To support Risk Review as and when required / directed by RCLM or CST CoE Unit Head.

People and Talent
• Possess ability to understand the work plans and organizes their own work effectively.
• Able to identify the process / system changes and raise the gap if any.
• Raises issues when they see the task is at risk.
• Completes work as assigned.

Risk Management
• Escalates issues to senior management within parameters of role.
• Describes and understands the operations risk.
• Awareness on transactional level fraud.

Governance
• Awareness and understanding of the regulatory framework across business function under CPBB vertical .

Regulatory and Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles CPBB.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association.

Key Stakeholders
• CPBB - BRM Head, Country stakeholders , GBS India CJ Heads

Our Ideal Candidate
• Bachelor’s / University degree.
• Relevant experience in banking industry is an advantage.
• Experience in Risk, Control and Governance or Operations function is an advantage.
• Good speaking and writing in English.
• Good communication, problem solving and negotiation skill, able to work independent.
• Good computer skills including MS Word, Excel, PowerPoint, etc.

Role Specific Technical Competencies
• Spot Opportunities
• Solve Problems
• Take the Lead
• Build Resilience
• Collaborate
• Communicate
• Deliver Sustainably
• Achieve Results