Associate Sales Operations Specialist

An “Associate Sales Operations Specialist” plays a key role in executing tactical activities within the Veritas Global Operations Team. This opportunity requires experience in “Sales Operations” or “Business Operations” and is an extremely analytical role that requires you to articulate and develop detailed quotes in order to enable recurring renewal business opportunities. Interested applicants should be highly energetic, display strong analytical capabilities, should be goal oriented and can thrive in a sales environment. Candidate should begin to develop a strong knowledge base on multiple operational activities and products across the organization. Candidate should be able to work with moderate guidance. Candidate should be willing to adapt flexible shift timings and extended working hours per business requirement.

Roles And Responsibilities
• Renewals Quote Creation / Validation in (Oracle Sales Cloud – CPQ and ERP – R12) to support renewals sales team
• Report the status of the quotes, advise the sales team on renewals opportunities in pipeline
• Handle escalation of queries with respect to quoting ops processes and renewals programs
• Act as a trusted advisor to sales team and operations teams
• Exhibit good understanding of end-to-end sales process
• Collaborate with Pricing, IT, Deal Management, Order Management and other key stakeholders for smooth order booking
• Work with global stakeholders on renewals pipeline analysis and insights and exhibit strong customer focus
• Keep up-to-date knowledge of processes, products & service information and updates
• Track, report and maintain the daily process metrics

Qualifications And Experience
• Education Required: Bachelor`s Degree in Engineering or equivalent education with 2-3 years of relevant experience
• Prior experience in business operations - Ideally has worked within quoting operations and/or order management within an MNC (However, not mandatory)
• Knowledge of Sales Cycle and its basic requirements
• Ability to build strong relationships with Sales teams, sales managers and key stakeholders
• Self-starter and a proactive “can-do” innovative attitude with reduced supervision
• Strong written, verbal communication skills and inter-personal skills
• Flexible and proactive approach – an enthusiastic self-starter with a good eye for detail
• Ability to solve problems and adopt frequently changing business operations processes
• Lean Six Sigma certification will be an added advantage
• Willingness to work in night shift to support global GEOs operations

Technologies
• Good understanding of Systems & Tools including CRM Tools (~SFDC, Oracle CRM), Microsoft Office, Quoting Tools such as CPQ, BMI (Big Machines), OBIEE, etc. – training to be provided if needed
• Oracle Sales Cloud/R12 hands-on experience (Any other CRM/ERP system knowledge)
• Intermediate level of understanding of Advanced MS Excel, PowerPoint, Word required