Associate | Senior Business Systems Analyst

Business Analyst
The Business Analyst (India) analyzes business and information needs in order to design optimal systems solutions. Working under minimal supervision, this job designs system solutions that are appropriate for business needs and consistent with the overall design of the organization's information systems architecture. This job also recommends improvements to the existing IT systems and processes.

Key Responsibilities and Duties
• Identifies and analyzes business needs, conducts requirement gathering, and defines scope and objectives of each project.
• Makes recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology.
• Translates business requirements into application requirements, and works with all members of the team to execute the application successfully.
• Engages client teams and explains complicated security initiatives in an understandable manner, while also addressing any hesitations or concerns from the client.
• Estimates the costs of various system solutions and prepares project plans to provide input into decisions about prioritizing projects and allocating IT resources.
• Prepares and maintains technical documentation to guide system users and to assist with the ongoing operation, maintenance, and development of the system.
• Coaches and reviews the work of lower level professionals.
Educational Requirements
• University (Degree) Preferred
Work Experience
• 3 Years Required; 5 Years Preferred
Physical Requirements
• Physical Requirements: Sedentary Work

Career Level
7IC

The Senior Business Systems Analyst analyzes helps research business problems and analyze, develop and recommend Strategy and Planning solutions in support of the business. This role is responsible for identifying and analyzing organization strengths and weaknesses, monitoring industry trends and developing and reviewing all strategic and financial business plans to advise management and optimize business strategies. This is a high visibility role with a significant impact in providing critical input to the overall strategic direction and growth of the organization.

Key Responsibilities and Duties
• Creation and delivery of a long-term operating plan, KPIs, benchmarking, and industry analysis. Works closely with senior management to develop, implement and measure complex recommendations/solutions that aligns with key growth objectives
• Develop long-term strategy and annual planning process by integrating and synthesizing market data, identifying and evaluating opportunities, and partnering with executive leadership team to align on a strategic plan
• Create business plans for high potential opportunities and follow-through by partnering with key functional leaders on an execution plan
• Influence decision making through crisp and clear messaging by utilizing data and strategic presentations to effectively align perspectives and create clarity on decisions to be made
• Develop and maintain effective relationships with business partners and cross-functional teams at all levels of the organization
• Analyze current environments, industry trends, to help organization make strategic decisions about their business operations
• Identify and analyzes business needs, conducts requirement gathering, and defines scope and objectives of each project.
• Assist with aligning the organization’s roadmap with the enterprise plan and initiatives
• Facilitate collaboration across many internal groups and businesses
• Prepare costing estimates based on anticipated plans and future initiatives.
• Prepare status reports for management, or others, and anticipates modifications to schedules or plans as required.

Educational Requirements
• Bachelor's Degree Required

Work Experience
• 3+ Years Required; 5+ Years Preferred

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Company Overview

TIAA GBS India was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA GBS India is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.

Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, ****** orientation, gender identity, or any other protected status.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org