Automotive Service Drive-Thru Attendant

Volkswagen St. John’s is experiencing exciting growth, and we’re looking for a Service Drive Thru Attendant to join our award-winning team! As the top Volkswagen store in Atlantic Canada and one of the largest in the country, we know great people are the key to our success.

In this dynamic role, you'll be the welcoming face that sets the tone for our customers' service experience, ensuring they feel valued and supported. If you're dedicated to providing exceptional customer service and want to be part of an award-winning team that takes pride in excellence, we can’t wait to hear from you!

Key Responsibilities:

Welcome all customers warmly, maintaining a positive and professional demeanor while addressing their inquiries and guiding them to the appropriate areas or personnel.
Efficiently document customer and vehicle information relevant to the service.
Properly tag customer vehicles upon arrival at the dealership, ensuring the application of seat, floor mats and steering wheel covers.
Perform initial assessments for wheel alignment.
Manage the flow of service traffic to prevent congestion at the drive-thru, ensuring vehicles move through in an orderly and timely manner.
Securely store and manage vehicle keys upon receipt.
Keep the service drive-thru clean and organized, removing litter, snow, and debris as necessary.
Maintain the service lot by rearranging vehicles to optimize space and parking availability and clearing snow and debris when required.
Perform Lot Attendant duties as required.
Assist with various tasks as assigned by management.
Qualifications & Experience:

High school diploma or equivalent preferred.
Valid Driver’s License and Clean Driving Abstract required.
Ability to operate manual and automatic transmission vehicles.
Previous experience is an asset.
Clear Criminal Background Check required.
Applicants must be able to reliably commute to and from work.
Steel Toe-Safety Boots required.
Unique Perks:

Birthday Off: Enjoy your special day with a paid day off on your birthday—because celebrations matter!
Pet Bereavement Day: We understand the importance of furry family members. Take a bereavement day for pets when needed; we're not just coworkers; we're compassionate and caring.
Comprehensive Medical Plan: Access a thorough medical plan administered through Canada Life to ensure your health and well-being.
Family Business Atmosphere: Join a close-knit family business where you're not just an employee; you're an integral part of our family. Experience the warmth and camaraderie that sets us apart from larger corporations.
About the Company:

Matthews Motors: Volkswagen St. John’s is a division of Matthews Motors, owners of Volkswagen St. John’s, Audi St. John’s and Bodyworks Collision & Glass. Enjoy referrals between companies and access to one another’s used vehicle lineup (excluding CPO vehicles).

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

On-site parking
Store discount
Vision care
Flexible language requirement:

French not required
Schedule:

8 hour shift
Day shift
Monday to Friday
Application question(s):

Can you reliably operate manual transmission vehicles?
Licence/Certification:

Driving Licence (required)
Work Location: In person