Aviation Support Manager

Hours: 40 hours per week, Monday - Friday, with a rotating on-call roster for after-hour emergencies



About the Role:

Are you driven by curiosity and a passion for solving complex problems?
Do you thrive in dynamic environments where your ability to think outside the box is valued?
If so, we’d love to have you on our Customer Experience Team as an Aviation Support Manager.

In this role, you’ll be the key point of contact for our customers, providing essential support and training on Tabula’s innovative hardware and software solutions.
You’ll manage a blend of inbound and outbound calls, emails, and messages, ensuring that both internal and external customers receive timely and effective assistance.
Additionally, you’ll handle escalations from the team, providing higher-level expertise when needed - it’s about finding solutions even when the answer isn’t immediately obvious.