AVP| New Client KYC Operations Sr Analyst

The KYC Operations Sr Analyst is an intermediate level position responsible for Client experience and transformation activities in the KYC Operations New Client space, responsible for managing Anti-Money Laundering (AML) requirements, project governance, oversight and management reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated KYC (Know Your Client) program at Citi, with complete responsibility for providing full leadership and direction to transform (Know Your Client) processes, technologies and systems at Citi.

Responsibilities:

Perform program management of global and regional projects to transform processes and technologies.
Work with global and regional Operations teams to understand their processes and technology platforms to understand pain-points and opportunities to automate and digitize.
Provide people management and development responsibilities and ensure a high-performing team
Liaise with Compliance department and senior management within business units supported.
Own and maintain global KYC requirements and document global KYC requirements as business rules.
Consult with users and clients to solve system issues/problems through in-depth evaluation of business processes, systems and data flow.
Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment.
Manage User Acceptance Testing including test strategy, test plan, test scripts, test reporting and defect management.
Liaise with Technology staff to ensure that requirements are understood and that functional and design proposals are fit for purpose.
Support testing cycles including providing test cases, executing test scripts, defect remediation and support UAT and business partner test cycles.
Understand business priorities, documenting requirements and determining solutions in partnership with the internal teams.
Maintain ‘Book of Work’ for new system releases and enhancements to existing infrastructure.
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.
Qualifications:

5-8 years Banking or Client Onboarding, New to Bank experience in Financial Services
Working knowledge and experience in KYC Requirements, procedures and data.
Experience in data analysis with intermediate/advanced Microsoft Office Suite skills including Excel and Access.
Strong Business Analysis, methodical approach to problem solving and data analysis skills.
Demonstrated influencing, facilitation and partnering skills.
Track record of interfacing with and presenting results to senior management
Analytical, flexible, team-oriented and have good interpersonal/communication skills
Education:

Bachelor's degree/University degree or equivalent experience.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

-

Job Family Group:

Compliance and Control
-

Job Family:

Business KYC
-

Time Type:

Full time
-

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, ****** orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting