Azure Information Protection
- Category: Remote Jobs
- Location: Pune, Maharashtra
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 24K to 28K
- Published on: 2025/09/21
Apply
Azure Information Protection
Wipro Limited
Pune, Maharashtra
Apply
20 hours ago
Full–time
Do
• Excellent communication skills,
• Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
• Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
• Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
• Answer incoming calls and respond to customer’s emails intimely manner.
• Manage and resolve customer complaints.
• Identify and escalate issues to supervisors as and when needed.
• Provide product and service information to customers.
• Research required information using available resources andOffer Solution to customers.
• Research, identify, and resolve customer complaints usingapplicable software.
• Route calls and tickets to appropriate resources and Domains whocan best support he user,
• Document all call information according to standard operatingprocedures.
• Recognize, document, and alert the management team of trends incustomer calls.
• Create SOPs for new Issues and resolution given.
• Complete call logs and reports.
Microsoft Information Protection
Related jobs
-
Associate | Freshers only Apply | Pune
Apply Associate - Freshers only Apply - Pune 2coms Pune, Maharashtra Apply 3 hours ago Full–time Job Description Greetings, Excellent Opportunity for Diploma in Mechanical, Auto-cad, Electrical Freshers only Apply @Pune location. Our Client is Hiring...
-
Media Specialist
Manage, review, and perform daily account responsibilities associated with Google Ads, Yahoo, Bing, Facebook, Quora, LinkedIn, Twitter, Taboola, Outbrain, Colombia and other such platforms for a variety of clients Maintain and monitor keyword bids, a...
-
SME Pune
• BE /BSc /BCA engineers with minimum 1 to 5 years of experience and Cisco certified (CCNA) • Very good Understanding of TCP/IP and troubleshooting of Network Connectivity • Experience with Cisco routers, switches and security devices • Ideal candida...