Bancassurance Officer | HDFC Bank Branch Banking

Role description

JOB DESCRIPTION
A Position Overview

Position Title
Bancassurance Officer - HDFC Bank Branch Banking

Department
HDFC Bank - Branch Banking

Level/ Band
Officer / 110
Role Summary: Provide support in Sales of Life Insurance business through bank customers at bank branches across assigned locations
B Organizational Relationships

Reports To
Territory Sales Manager

Supervises
NA
C Job Dimensions

Geographic Area Covered
Branches

Internal Stakeholders
Training

Branch Operations

Distribution Operations

External
Channel Partner
D Key Result Areas

Organization Process
Key Contributions

Sales
.Drive wallet Share in the allocated bank branches with focus product mix.
.Build relationship with the Bank Sales/ operations team to achieve pre-set business targets on ANP, Productivity, Case count, Active branch, Active sales staff and various KPIs for designated branches.
.Capability of Self Lead Generation.
.Working jointly with the Branch Manager / Branch LGs on Business plans
.Driving and motivating the branch staff along with Bank RM and providing support for logging in applications sourced
.Prospect and meet customers within and outside the Branch as when required
.To achieve branch RM Activation & Income targets
.Work collectively with Bank Sales / operations team and conduct joint sales calls as a team to achieve business nos.

Relationship Management
.Managing the relationship between internal team and channel partner so as to
Foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner.
.Provide all possible support to the channel partner as a face of parent company.
.Effectively execute all Marketing activities as per Partner's requirement.
.Ensuring timely issuance of policies with resolving all pending etc.
.Adhere to the customer touch-point engagement in order to service his portfolio of customers.
.To maintain the desired persistency ratio.
.Prompt post-sales service with respect to all domains.

Ensure Compliance
.Ensure compliance to internal sales process & other compliance standards
. Should be process & product champion to ensures adherence to policies and procedures to cultivate a compliance culture in the team

MIS
• Adhering to the Training Road map.
• Providing timely reports to the Supervisor as per the requirement.
• Adhering to the TALIC code of conduct.

E Skills Required

Technical
• InsuranceBFSI Background
• Understanding of Prospecting and Sales
• Customer Service - Problem Solving skills
• Peer level co-ordination and influencing skills (Psychometric Test suggested)

Behavioral
Essential
Desired

Interpersonal skills
.

Communication skills
.

Creative thinking skills
.

Supervising/Leadership skills
.

Teamwork Skills
.

Influencing skills
.

Relationship Building skills
.

Decision making skills
.

Language Skills
Local language, Hindi
English
F Incumbent Characteristics

Essential
Desired

Qualification
Graduate
Postgraduate

Experience
Min.6 months to 3 years in Sales from any Industry, preferably BFSI

Age
28 years or below