Bancassurance Officer HDFC Bank Branch Banking Vadodara

Job Description

A Position Overview

Position Title: Bancassurance Officer Department HDFC Bank -Branch Banking

Level/ Band: Executive

Role Summary: Provide support in Sales of Life Insurance business through bank customers at bank branches across assigned locations

B Organizational Relationships: Reports To Territory Sales Manager

Supervises: NA

C Job Dimensions

Geographic Area Covered: Branches

Internal Stakeholders: Training,Branch Operations,Distribution Operations

External: Channel Partner

D Key Result Areas

Organization Process Key Contributions

Sales
• Drive wallet Share in the allocated bank branches with focus product mix.
• Build relationship with the Bank Sales/ operations team to achieve pre-set business targets on ANP, Productivity, Case count, Active branch, Active sales staff and various KPIs for designated branches.
• Capability of Self Lead Generation.
• Working jointly with the Branch Manager / Branch LGs on Business plans
• Driving and motivating the branch staff along with Bank RM and providing support for logging in applications sourced
• Prospect and meet customers within and outside the Branch as when required
• To achieve branch RM Activation & Income targets
• Work collectively with Bank Sales / operations team and conduct joint sales calls as a team to achieve business nos.

Relationship Management
• Managing the relationship between internal team and channel partner so as to Foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner.
• Provide all possible support to the channel partner as a face of parent company.
• Effectively execute all Marketing activities as per Partner's requirement.
• Ensuring timely issuance of policies with resolving all pending etc. Tata AIA Life Insurance Co. Ltd
• Adhere to the customer touch-point engagement in order to service his portfolio of customers.
• To maintain the desired persistency ratio.
• Prompt post-sales service with respect to all domains.

Ensure Compliance
• Ensure compliance to internal sales process & other compliance standards
• Should be process & product champion to ensures adherence to policies and procedures to cultivate a compliance culture in the team

MIS
• Adhering to the Training Road map.
• Providing timely reports to the Supervisor as per the requirement.
• Adhering to the TALIC code of conduct.

E Skills Required

Technical
• InsuranceBFSI Background
• Understanding of Prospecting and Sales
• Customer Service - Problem Solving skills
• Peer level co-ordination and influencing skills (Psychometric Test suggested)

Behavioral - Essential:
• Interpersonal skills
• Communication skills
• Teamwork Skills
• Influencing skills
• Relationship Building skills
• Decision making skills
• Language Skills Local language, Hindi English