Banking Officer

More flexibility, less one-size-fits-all

Join the Reserve Bank of Australia (RBA) as a Bank Officer in our Canberra Branch and play a key role in delivering exceptional service to our customers. This position offers impactful work that contributes to the Australian people, with an opportunity to work in a supportive team environment.

Key Responsibilities:

Provide frontline support for the RBA's Online Banking Service and other banking products
Handle customer enquiries and perform a variety of
administrative tasks
Reconcile internal administrative accounts and customer accounts
Assist with daily transactions, Help Desk support, and counter services
Maintain accurate records and manage reporting tasks

Skills and Experience:

Strong communication skills and the ability to build relationships with stakeholders
Excellent organizational skills with the ability to manage
competing deadlines
High attention to detail and proficiency in MS Office
Customer service experience is desirable but not essential
School leavers with a keen interest in learning and developing skills are encouraged to apply
Year 12 or equivalent, or relevant work experience

Your Team:

You will be part of the Banking Department, which provides essential banking services to Australian Government departments. This role offers a valuable opportunity to gain a deep understanding of banking arrangements for the Commonwealth.

Be More

Why RBA?

The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operates infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people.

Made up of specialists across a wide range of fields, our people have a critical role to play in achieving these objectives. Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry and we treat one another with respect while promoting the public interest through our efforts.

We know it is the growth and success of our people that drives the Bank forward. Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia.

The Reserve Bank of Australia is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and encourage applications from experienced candidates seeking workplace flexibility.