Job Description
About Us
Hollyburn Country Club - A Private, Family Club
Hollyburn Country Club offers Members an exclusive hub for activity, sport, dining, entertainment, socialization, and business. We provide a welcoming environment that serves as a home away from home for many of our Members.
Our Values
Community – Foster strong connections and a sense of belonging.
Respect – Uphold a culture of courtesy and mutual respect.
Hospitality – Deliver exceptional service in everything we do.
Evolve – Embrace change and strive for continuous improvement.
Magic – Create memorable experiences that go above and beyond.
The Location: Hollyburn Country Club is located in West Vancouver at +50 Cross Creek Road. Prior to applying for this position, we strongly encourage you to Google our location to ensure that you will be able to travel to and from work as public transportation is limited.
Position Summary
Our service mission is to provide the Hollyburn Membership with an unparalleled hospitality experience, whether during ******** gatherings or large-scale events. As a Banquet Leader, you will play a key role in executing banquet functions with precision and warmth. You will ensure every detail aligns with our service standards, leading the banquet team to deliver seamless, memorable events that reflect Hollyburn’s commitment to excellence.
Position Responsibilities
Lead the setup, execution, and teardown of banquet events in alignment with Banquet Event Orders (BEOs).
Supervise and support banquet staff to ensure service is attentive, professional, and timely.
Liaise with the culinary team, service staff to ensure all event components run smoothly.
Support the Events Manager and Assistant Events Manager in executing the vision and logistics of each event, ensuring client expectations are met and exceeded.
Greet clients and guests, addressing any questions or concerns promptly and professionally.
Monitor service flow during events, anticipating needs and proactively resolving challenges.
Ensure all banquet spaces are clean, organized, and maintained according to Hollyburn standards.
Coach and guide new or junior banquet staff to uphold service quality and team cohesion.
Maintain compliance with health and safety regulations during all phases of the event.
Skills & Qualifications
Minimum of 2 years of banquet or hospitality experience, with at least 1 year in a supervisory or team lead capacity.
Valid Serving It Right certification (required)
Food Safe Level 1 certification (preferred)
Proven leadership, organizational, and communication skills.
Ability to thrive in a fast-paced, team-oriented environment.
Strong attention to detail and commitment to service excellence.
Availability to work a flexible schedule including evenings, weekends, and holidays.
Own transportation is an asset, given the Club’s location and limited public transportation options.
Candidates must obtain a Police Information Check as part of the onboarding process.
Perks & Benefits
Competitive Compensation
Comprehensive Benefits Package
Employer Contribution Matching Pension Plan
Paid time-off
Free on-site parking
On-duty staff meals (taxable benefit for full-time and part-time employees only)
Company events
Sports Boutique discount
Training Premium – Receive additional compensation for the three weeks of training with Servers Excellence before the restaurant opening.
Tips/Gratuities – Earn recognition for the exceptional service you provide to our Members.
Working Conditions
This position operates 100% on-site
Regular evenings or weekend work is required.
Own transportation is an asset as public transportation is not frequent to/from the Club
Additional Information
Hollyburn Country Club is an Equal Employment Opportunity employer. We celebrate and take great pride in providing equal opportunities to all applicants and employees. Hollyburn firmly enforces this policy and does not discriminate or tolerate discrimination based on age, race, colour ancestry, place of origin, religion, marital status, family status, physical or mental disability, sex, political belief and gender identity or expression, or any other prohibitive grounds.
Thank you for your interest; due to the volume of applications, only short-listed applicants will be contacted. No phone calls, please.
Job Type: Full-time
Pay: From $20.00 per hour
Additional pay:
Tips
Application question(s):
Are you a member at Hollyburn Country Club?
If successful with your application, how would you plan to commute to Hollyburn Country Club?
Are you legally eligible to work in Canada (Work Permit, Permanent Residency, Canadian Citizenship)?
What role do you believe hospitality plays in creating exceptional customer experiences; and how would you apply this philosophy in the role you've applied for?
Work Location: In person
