Bengali Speaking Social Media Moderator | Part time

Bengali Speaking Social Media Moderator - Part time

Inviting hourly rate £20p/h - £25p/h

Part time hours - 10 - 12 per week

2 hours per day and 1 hour on the weekend

You must be able to read and write Bengali confidently and competently

FULLY REMOTE

The role is a Bengali Social Media Moderator working remotely from home. You will be working for one of the biggest and most successful companies in the world.

Your role will be responsible to grow the customer brand presence and add value across all social media channels within the Bengal region. You will be a pivotal part of the team and a main point of contact.

This role will be remote working from home and you will need to have your own laptop!

Your role will involve the below;

Monitor customer brands through a range of social media platforms

Confidently respond verbally and in written form to customer enquiries

Act as an expert, educate and inform and engage your customer

Manager customer complaints and effectively resolve all concerns and issues

Competently mine social media conversations and act appropriately and responsibly

Confidentially manage a heavy workload including high levels of inbound queries

You will need to report using tools to present quantitative analysis.

What you will possess;

Ideally experience in a similar online social media customer support role

Exceptional communication skills

Experience and confident with all social media platforms i.e Facebook, Twitter, Instagram

Attention to detail and have the ability to analyse quickly and efficiently

Ideally experience in a similar online social media customer support role

Ability to manage your own time and work independently

MUST BE Fluent both written and verbal in Bengali

We are looking for forward thinking, creative, innovative individuals who have an interest in the digital social media world and want to add value.

You will need to be flexible with the hours you can work.

The inviting hourly rate is up to £20 - £25p/h. Don’t delay send your CV today!