Bpo Call Center

Kindly check below details JD for the post of BPO (Voice Process) at Amazon (https://www.amazon.com)Shift & Timing: rotational night shiftsLanguage: English B1Location: NoidaQualification: 12th PassExperience: Freshers / ExperiencedPositions: 240Requirements:
• Meeting or exceeding all metrics in your current role for the last 3 months
• Minimum of +5% attendance
• Work on site
• Schedule flexibility
Skills:
• Pro-activity
• Fast learning ability
• Ability to maintain composure in highly escalated situations
• Enthusiasm and strong self-motivation
• Ability to communicate clearly with both internal and external customers
• Adaptability to change
• Customer oriented, self-disciplined and organized
• Effective time management skills and ability to prioritize work time to ensure productivity and department standards
• Proficient use of tools, technology, applications, and online resources
• Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow.
• Good typing skills
Knowledge:
• GSuite Knowledge and application
• English - B2
• Oral and written comprehension (Grammar)
• Appropriate use of language (acceptable level of oral expression)
• Excellent verbal and written communication
• Successfully complete grammar and punctuation tests
• Knowledge of Multitasking
Detailed to be provided in reply with updated CV.
• Total Exp (in Years)
• Relevant Experience in Years
• Mobile No.
• Current CTC
• Expected CTC
• Current Location
• Preferred Location
• Notice Period (in Days)
Job Type: Full-timeSalary: INR216,000.00 - INR270,000.00 per yearSchedule:
• Rotational shift
Ability to commute/relocate:
• Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• Technical support: 1 year (Preferred)
• tele sales: 1 year (Preferred)
• total work: 1 year (Preferred)
Language:
• English (Preferred)
Speak with the employer
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