BPO customer support executive
- Category: BPO Jobs
- Location: Bengaluru, Karnataka
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 22K to 30K
- Published on: 2025/09/20
Responsibilities: Understanding the products and services provided by the company. Providing detailed information to customers. Monitoring the performance of individual representatives. Maintaining records of each phone call for future reference. Supporting the customer through an email ticketing system and phone calls. Resolving customer complaints and queries. Requirements: Any undergraduate or graduate. With minimum of 1 year of experience working as a Customer Support Executive or a similar position in the Customer Service department. Exceptional verbal and written communication skills. Understanding and working knowledge of Customer Relationship Management software. Phenomenal conflict-resolution skills. Good problem-solving abilities. A customer-oriented individual. Outstanding interpersonal and organizational skills. Excellent phone etiquette and active listening abilities. A quick learner and exceptional ability to make decisions
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