BPO Inbound Voice process | Fresher
- Category: BPO Jobs
- Location: Thane, Maharashtra
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 16K to 28K
- Published on: 2025/09/21
International Voice Process - Freshers
Salary 25k CTC
Location: Mumbai
Excellent communication skills required
Qualification : 10+2 / 10+3 / 10+2+3 can apply
Work From Office
Responsibilities:
• Make outbound calls to the candidate and motivate them to complete a job application.
• Schedule/reschedule the first day of work for the employees and share necessary information.
• Review the application form and make sure all the details are filled appropriately.
• Handle inbound calls and resolve candidates' queries.
• Respond to candidates queries over email/text.
• Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
• Provide excellent experience to the candidates.
• Maintaining a quality score of +0% and above throughout.
• Escalate issues and seek advice when faced with complex issues/problems
• Ensure process controls are in place; Maintain, validate, and update process documentation as applicable to ensure compliance with documentation requirements
• Must be able to propose process improvement ideas that can reduce time, improve accuracy or enhance controls
• Participate in Team building activities
• Ensure and maintain the security and confidentiality of client data
• Ensure Customer Satisfaction
For more details call/ WhatsApp Harish 78+2636136
Refer Your Friends
Job Type: Fresher
Salary: ₹24,000.00 - ₹25,000.00 per month
Benefits:
• Provident Fund
Schedule:
• Night shift
• US shift
Ability to commute/relocate:
• Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Language:
• English (Preferred)
Speak with the employer
++1 78+2636136
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