BPO Sales Team Leader
- Category: Customer Care Executive
- Location: Navi Mumbai, Maharashtra
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 15K to 26K
- Published on: 2025/09/21
Set clear team goals and KPIs
Should be from BPO Background and Sales Mandatory
Should be able to deal with Clients for Business purpose
Should good in attrition& shrinkage
Delegate tasks and set project deadlines
Oversee day-to-day teams' operation and performance
Do regular performance evaluation
Create a health and motivating work environment and atmosphere
Develop a well-designed and motivating evaluation program
Communicate with teams about their performance
Monitor team performance and report on metrics
Motivate team members
Discover training needs and provide coaching
Listen to team members feedback and resolve any issues or conflicts
Plan and organize team building activities
Required Candidate profile
In-depth knowledge of performance metrics
Good PC skills, especially MS Excel
Critical thinker and problem-solving skills
Team player
Good time-management skills
Job Type: Full-time
Salary: Up to ₹30,000.00 per month
Benefits:
Cell phone reimbursement
Leave encashment
Provident Fund
Schedule:
Day shift
Fixed shift
Supplemental pay types:
Performance bonus
Education:
Bachelor's (Preferred)
Experience:
total work: 1 year (Preferred)
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