Branch Manager

Job Requirements

Job Requirements

Job Title: Branch Manager

Company Name: IDFC FIRST Bank

Job Type: Full-Time

Job Category: Retail Banking

Department: Retail Banking > Branch Banking > Branch

Location: Nashik, Maharashtra, India

Additional Parameters

IDFC FIRST Bank is seeking a highly motivated and experienced Branch Manager to join our Retail Banking team in Nashik, Maharashtra, India. As a Branch Manager, you will be responsible for overseeing the operations and performance of our branch, ensuring the delivery of exceptional customer service, and driving business growth.

Key Responsibilities

Manage the day-to-day operations of the branch, including customer service, sales, and employee management
Develop and implement strategies to achieve branch targets and goals
Monitor and analyze branch performance, identify areas for improvement, and take corrective actions
Ensure compliance with all banking regulations and internal policies and procedures
Build and maintain strong relationships with customers, promoting the bank's products and services
Lead and motivate a team of branch staff, providing coaching and training as needed
Conduct regular performance evaluations and provide feedback to employees
Collaborate with other departments to drive business growth and enhance customer experience
Handle customer complaints and resolve issues in a timely and professional manner
Prepare and submit reports on branch performance and activities to senior management

Qualifications

Bachelor's degree in Business Administration, Finance, or a related field
Minimum of 5 years of experience in retail banking, with at least 2 years in a managerial role
Strong knowledge of banking products and services
Excellent leadership, communication, and interpersonal skills
Proven track record of meeting and exceeding sales targets
Ability to analyze data and make data-driven decisions
Sound understanding of banking regulations and compliance requirements
Proficient in Microsoft Office and banking software
Willingness to work flexible hours and travel as needed

If you are a dynamic and results-driven individual with a passion for customer service and a strong background in retail banking, we encourage you to apply for this exciting opportunity at IDFC FIRST Bank. We offer a competitive salary, benefits package, and opportunities for career growth and development. Join our team and be a part of our mission to provide innovative and personalized banking solutions to our customers.