Branch Manager

Responsibilities
• Lead a result oriented team and is responsible for managing the Branch Profitability, ensuring high quality service and Customer Relationship Management, Operation and risk.
• Own all branch-banking objectives and overall branch supervision, Ensure achievement of overall Branch Targets by generating business and cross sales
• Key Customer Relationship Management & supervision of all High Net Worth customer programs
• Ensure all components of the branch sales model function as per design
• Complaints Handling
• Review Branch Operations reports
• Managing teller operations and vault
• Branch Merchandising & co-ordination with Marketing at product level
• Review vault register and Key Registers
• Review Suspense & Dummy accounts
• Ensure compliance with Banking rules, Regulations & Procedures
• Periodic review of progress vs. Objectives Ensure clarity of Business objectives among staff
• Adherence of sales process & Operational Checklist.