Branch Manager | Retail Sales | Direct |amp| DSA | Housing | EM | Sales |

Job description · to drive sales and ensure business targets are achieved for the assigned area

core responsibilities:

branch process management

o execute the defined strategy to achieve the defined performance of the branch.

o create a demand funnel and efficiently meet sales forecasts by maintaining a good relationship with clients

o manage growth and profitability of the branch by maintaining competitive knowledge so as to create and adjust sales strategies

o expand and retain the company-s base of customers for affordable home loans by developing and maintaining strong liaisons with the clients/channel partners for repeat business or referrals while also ensuring they are part of our future projects.

o build and develop a defined source mix comprising of direct and indirect sourcing channels.

o capitalize on business opportunities, builder tie ups, and plan and monitor joint promotional activities with developers.

o facilitate the development of new locations as per targets so as to penetrate new markets and thereby increase business

o ensure smooth functioning of the lending process at the various stages such as inquiry, application, verification, pre-sanction processing of loan, sanction, post-sanction documentation, disbursement of loan, collection, new and existing customer service.

o manage post-sales customer/channel partner escalation.

o co-ordinate and supervise all key departments internally and strategies the road map for lending products.

o managing branch operating costs including cost of acquisition, expenses and operations.

o closely monitors the quality of book ensuring minimum delinquency at the branch level.

o to support the appropriate closure of stress accounts and move them out of the portfolio by collaborating with collections team.

team management

o optimize and closely monitor team productivity by effectively managing the team of sales managers so as to assure achievement of business targets and profitability of the area

o collaborate effectively with departments including channel partners.

o lead and supervise the sm & rm team by support through appropriate hiring, training, reward and recognition.

o responsible for the overall administrative functioning of the branch.

o ensure active distribution span of control is maintained at the branch level as per norms.

industry & governance

o constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies

o ability to establish internal controls for legal compliance and conduct periodic audits to detect non-compliance & frauds and devise actions for correction and prevention.

o ensure a strong understanding of the markets / competition / process and products available in the markets and provide positive feedback to the central product and policy team to stay ahead in the market.

o ensure compliance to all audit / nhb regulations as well as policies and procedures of the company.

qualification: graduate