Branch Relationship OfficerHaryana
- Category: Bank Jobs
- Location: Faridabad, Haryana
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 25K to 34K
- Published on: 2025/09/19
: The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer is responsible for understanding the client needs and working with customers to help them make the right decisions with their accounts. The role bearer must maintain updated knowledge on all bank products and services to ensure high quality assistance in resolving customer queries as well as developing new relationships with prospective clients. This is a critical role which leverages business generation opportunities to help achieve larger organizational objectives. Roles & Responsibilities: - Contribute to penetration of liabilities business in Rural markets through lead generations, account penetration and relationship deepening as per needs of customer - Ensure maintenance of Average Monthly Balance of Relationship of customers mapped to the incumbent - Deepen the relationship with existing customers of the branch - Ensure completion of account opening formalities with strict adherence to KYC norms (Field verification Mandatory) - Engage customers with multiple products at the time of account Opening (viz: Mobile banking / Net banking registration / RD- FD activation) - Ensuring account usage & constantly maintaining health of account - Ensure superior customer service to capture larger wallet share of population - Execute resolution of customer queries and issues. - Recommend process changes in order to improve service efficiency and quality across the branch network - Provide support for implementation of livelihood advancement and community development initiatives. Educational Qualifications: Graduate-Any Post Graduate-Optional Experience: 0 - 5 years of relevant branch banking experience
Related jobs
-
Required Call Center Representative in Faridabad HR | Outbound
Join Axis Bank as Call Center Representative job nearby Faridabad to help and solve issues of Haryana customers as an Inbound/ Outbound calls, The successful candidate will be able to accept ownership for effectively solving customer issues, complain...
-
BRANCH SERVICE AND OPERATIONS MANAGER
The purpose of this role is to handle Branch Operations in Branches Emphasis on cost, control compliance Interactions with customers, processing of customer needs. To overcome problems using guidelines and escalate with expediency, when necessary. Re...
-
Head | Treasury |amp| Banking Operations | Manufacturing Domain | CA |12|18 yrs|
Head Treasury & Banking Operations - Manufacturing - North India Job Responsibilities : - Managing Investment Portfolio for the Company and its affiliated entities - Managing the PF Investment - Meeting Short and Long-term funding needs of the Co...