Business Analyst | Payments

Knowledge on Web Banking, Internet Banking, Customer Channels and core banking modules
• Good understanding of Domestic and International Payments
• Knowledge on European payments like SEPA, TARGET clearing is an added advantage
• Functional expert, with strong knowledge of end-end payments process
• Liaise with all related Business and Support Unit stakeholders, including onshore Product Owners, to analyze and challenge business requirements, leading to functional specifications and detailed user stories
• Work with the onshore Product Managers to groom the product roadmap
• Liaising with IT team to ensure the features are tested in the correct approach
• Contribute to Product functional improvement with metrics on business usage
• Advises, reports and alerts his Product Management Team to optimize and enhance solutions favoring the delivery of value
• Contribute to users change management (on-line help, training)
• Ability to conduct contribute to workshops, demos, Project Kickoff, STEERCOs and OPCOs.
• Ability to negotiate priorities with Product Managers and sponsors on the backlog to deliver MVP
• Communicate and negotiate on deliverables, scope, delays and priorities.
• Ability to create a relationship of trust and faith with the clients.

Added advantage
• Advanced knowledge of Agile
• Advanced Level Industry certifications/CSPO.

Management skills
• Excellent written and oral communication skills and capability to animate Global steering committees with high-level stakeholders
• User coordination and user training skills