Business Development Executive

To take care of sales exercise in the company. Follow up new enquiries, visit clients, understand projects – resources, operations, KPIs, and be able to prepare draft techno-commercial offers. This person should be from the Factory Operations industry and should have a prior experience in Sales.

The Role

You Will Be Responsible For
• Developing and managing a portfolio of Key Accounts.
• Achieving monthly sales targets by identifying and developing new customers.
• Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise share of wallet.
• Coordinating pre-sales and post-sales follow up.
• Achieving and exceeding weekly and monthly KPIs.
• Building strong and collaborative relationships with other internal stakeholders.
• Monitoring market trends and providing regular competitor feedback.
• Handling inbound calls and emails in a professional manner.
• Resolving customer inquiries and requests and ensuring strong customer satisfaction.
• Working with various internal teams to ensure prompt and accurate order processing and delivery.
• Escalating customer feedback as required.
• Identifying opportunities for new business development through following up on leads and conducting research on target clients.
• New business generation by meeting potential clients to understand needs and providing relevant solutions.
• Managing the sales process to close new business opportunities.
• Building strong relationships with the existing portfolio of clients.
• Meeting and exceeding weekly and monthly activity and revenue targets.

Ideal Profile

Skills Required
• You have at least 3 years experience within a Business Development / Account Manager (B2B), Sales (B2C) or Customer Service role, ideally within the Manufacturing industry.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are a strong team player who can manage multiple stakeholders
• You are a self-starter and demonstrate a high level of resilience
• You are adaptable and thrive in changing environments

What's on Offer?
• Work alongside & learn from best in class talent
• A role that offers a breadth of learning opportunities
• Flexible working options