Business Development Executive

Working Hours: 11:00 AM to 08:00 PM (Rotational shift along with rotational week off)

Compensation: 2.4 - 4 LPA Fixed + unlimited incentives (top performers earn incentives till 7 LPA)

About Felicity

Felicity literally means "happiness". Stress, anxiety, and other discomforts are part of mental health beyond diagnosable psychiatric illnesses. Mental health is a priority at every stage of life, from childhood to adulthood. ‘Therapy’, the word itself, means a solution to all problems. We at Felicity serve happiness and relief as an all-time meal to you by providing online accessible and affordable top-quality therapy sessions. We have a team of 80+ Counselling Therapists aiming to improve mental health and illness. We strive to achieve endless happiness and satisfaction for everyone. As a part of our mission to make the world a happier place, we aim to spread awareness and offer the right therapy at the right time to improve people's well-being.

Why Felicity

We are a fast-paced, seed-funded organization with more than 100 employees. We're a fun bunch of hustlers who are passionate about making the world happier. We all act like founders - that is how much ownership everyone takes! Pizza Lunches, Charades Saturdays & Distressed Denim are de rigueur. If you relate to the company's mission and want to be a part of it, here is your chance to make the world happier, one life at a time.

Roles & Responsibilities:
• Stay up to date with the Felicity therapy plans information, process, and other FAQs typically asked by customers.
• Connect with potential customers, gain an understanding of their needs, and convince them to enroll in a therapy plan.
• Assess the background of all the counsellors and recommend the most suitable counsellor to each customer if they need assistance choosing one.
• Gather customer information on call and update it on the CRM.
• Maintain meaningful relationships with existing customers to ensure that they are retained.
• Identify and nurture high-quality leads (people who are likely to buy).
• Ensure timely follow-ups with all potential customers to close the sale.

Qualification:
• Graduate from a recognized college or university and an experience of minimum 6 months in the relevant field.
• The ability to speak regional Indian languages & having experience with CRM software will be an advantage.
• Exceptional verbal, oral & written communication skills.
• Willingness to learn, a positive outlook & result oriented.
• An in-depth understanding of sales principles, strategies, and tactics.
• Empathetic & patient to handle customers in a more efficient manner