Business Development Representative

Zembl provided pay range
This range is provided by Zembl. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range
A$70,000.00/yr - A$80,000.00/yr
Direct message the job poster from Zembl

Casey WatersClick here to view Casey Waters’ profile
Casey Waters
People & Culture Advisor at Zembl
About Zembl:

Zembl saves businesses time and improves their bottom line. Our long, strong industry relationships help businesses buy better energy and solar. We have local experts who’ll pick up the phone, have a chat and understand customer needs to take the legwork out of admin. Our simple digital platform and helpful people make admin easy, even pleasurable.



Purpose of the role:

The Business Development Representative drives revenue growth by identifying and qualifying potential customers, generating new business opportunities, and nurturing leads. You proactively engage prospects, build relationships, understand the customer's needs and support Account Executives and Commercial Energy Consultants to offer relevant contracts. You will contribute to increased sales across Zembl and create a positive first impression with prospects. As an BDR you will refine communication skills, manage your sales pipeline, and perfect the sales pitch. This role offers opportunities for personal and professional growth, learning prospecting techniques, products and services, industry knowledge and achieving key performance indicators (KPIs).



Duties & Responsibilities:

Develop a deep understanding of our target market, ideal customer profiles, and prospecting techniques
Effectively create lists of prospective clients, track interactions and prioritise leads
Ensure customer records are up to date and maintained through our CRM
Build strong relationships with prospects through active listening, empathy, and effective communication
Grow customer portfolio and promote Zembl’s services through attending trade shows
Research the customer's size of business, location of business, and decision maker before a call to ensure customers are within Zembl’s target market
Understand the customer's current usage, spend, and contract terms to ensure the correct account management team and plans will be offered to the customer
Report to sales management with any changes to customer contract requirements to ensure the customer remains on the most suitable contract
Develop a comprehensive understanding of Zembl’s products and services, and competitive landscape through comprehensive BDR training modules provided by the company
Attend ongoing market and industry training sessions
Understand customer needs, pain points, and motivations to develop trust and rapport
Effectively move leads through the sales funnel while providing timely follow-up
Deliver a compelling sales pitch that highlights the unique value proposition of our products or services, and provide persuasive responses that showcase the value and benefits of the offered solutions
Provide regular reports on sales activities and achievements to sales management
Adhere to all relevant regulations, policies, and ethical standards while engaging with prospects, and maintain a strong focus on compliance and achieve excellent scores in audits and assessments
Proactively work towards and consistently achieve key performance indicators (KPIs) such as call volume, qualified leads generated, appointments set, and revenue targets
Liaise with Commercial Energy Consultants and Account Executives after customers go-live date to ensure the correct contract has been issued and no problems have arisen
Deliver an exceptional customer experience and ensure customer satisfaction through NPS metrics
Prepare and submit expense claims for any expenses incurred at trade shows or external business-related costs


Skills and Experience:

This role suits an individual who is motivated, results-driven individual with excellent communication and interpersonal skills. You thrive in a fast-paced, target-driven environment and have a passion for sales. You are self-motivated, organised, able to manage multiple tasks simultaneously and resilient. Key attributes in this role are that you are adaptable and willing to learn, with a proactive mindset and a strong work ethic. Ideally you will have:



Bachelor's degree in business, marketing, or a related field (preferred).
Proven experience in outbound sales development, lead generation, or a similar role.
Strong ability to actively listen, identify customer needs, and present solutions effectively.
Resilient and persistent with the ability to handle objections and rejection professionally.
Self-motivated, goal-oriented, and able to thrive in a fast-paced, target-driven environment.
Familiarity with CRM software and proficiency in using sales tools and technologies.
A passion for sales, customer engagement, and a drive to exceed targets


Benefits:

Zembl supports a hybrid work-from-home and in-the-office approach, (ability to work abroad for up to 30 days per year!)
Join a supportive and enthusiastic team with an active social calendar
Full training provided with optional external training
Earn additional annual leave through team incentives and years of service
Incentivised bonus scheme
Long-term growth and progression with homegrown leaders


Zembl was voted one of 2023’s Best Places To Work for a reason.



But don't just believe us. Check out our ratings on Product Review where we have an average of 4.7 stars from 1500+ ratings!