Business Operations Analyst Work US Shift- 13 LPA( Contract)

Work Location : Cessana Business Park, Bangalore

Duration: 12+ Months contract

The Team

Advanced Services Business Operations is part of the fast-growing Advanced Services Delivery organization passionate about transforming with the needs of our customers. Team members are impactful and influential on the business and engage in projects to help innovate the business processes.

Role & Responsibilities

• Lead the accuracy and governance of data within the tools

• Review and recommend process improvements

• Analyze complex deals and recommend solutions

• Facilitate tracking and maintain data for Project Profitability, Compliance, Accuracy, Governance at the project level

• Assist with validation process through Deal Assurance from the Advanced Services Delivery perspective

• Standardize and formalize definitions, calculations, metrics and matrices of specific tools

• Lead in driving global initiatives and project tracking and updates

• Lead in the development of time-spent and efficiency measures and reports

• Guide cross-functional teams to resolve issues

• Lead and guide the field on processes, systems, and procedures

• Able to manage and prioritize own time; provides feedback to supervisors on goal / task completion.

• Exercises exceptional judgment within generally defined practices and policies in developing methods, techniques, and evaluation criteria for obtaining results; works autonomously and checks-in as decisions are made

Minimum Qualifications

• Challenged by fast paced environments and the resultant need for prioritization and multitasking

• Advanced skills with data manipulation, analysis and creation of summary reports for the business community

• Solid organizational skills, ability to focus and make progress towards both short term goals and long-term objectives

• Cross-functional collaborator capable of building and nurturing relationships with existing and new stakeholders

• Comfortable with change and possess the ability to execute against a regularly re-evaluated plan while maintaining commitment to all stakeholders

• Willingness to grow with the team and tackle administrative tasks as required associated with area level metrics

• Strong conflict resolution skills coupled with a proactive approach to identifying challenges before they reach "critical mass"

Desired Skills

• Previous experience with Cisco and with Cisco Advanced Services is strongly preferred

• Proficiency to medium/expert skill level using MS Excel is a must; experience with other database tools is a plus

• Ideal candidate will have 4-6 years' experience demonstrating solid analytical skills working with the business community in a related role with any finance, business operations, project management, or delivery management experience