Business Planning Manager

Role Responsibilities
Work closely with the Cluster CTOO India & South Asia to own and drive the integrated &ldquoOne Bank Transformation, Technology and Operations agenda in the region and brings alignment across the business and functions by working closely with Country MT, Group Technology and Operations MT office and relevant stakeholders.
Constructive engagement with the Front Office and other functional teams (CEO's Office and Business Head's Office included) to optimise alignment across businesses underpinned by continuous emphasis on innovation and agile ways of working.
Strategy
The BPM supports Cluster CTOO India & South Asia office and its management team to drive business performance and to facilitate and assists in the day-to-day running of the TTO agenda in the region.
• Partner with the Cluster CTOO in developing the strategy for the region.
• Ensure alignment with Transformation, Technology and Operations (TTO) strategy within the country.
• Work with Cluster CTOO in overseeing the implementation of TTO service delivery strategy, working with country CEO, country business heads, functions heads, etc.
• Work with the Cluster CTOO in driving the successful implementation of key initiatives and projects that support the achievement of the country strategic agenda.
• Work with Cluster CTOO in overseeing innovation and delivering transformation agenda for the country with the aim of making the Bank a leading digital bank.
• Work with the Cluster CTOO in driving transformation of Technology and Operations teams in the country to adopt scaled agile delivery to drive outcome based OKRs/KPIs and improve customer experience
• Work with the Cluster CTOO in driving strategy to streamline processes, enhance productivity, reduce risk, improve controls, leveraging technologies.
• Work with the Cluster CTOO in driving strategic investment reviews owned by the Country Management Team

Business
• Support Cluster CTOO in lifting the game on Client Advocacy, support Client Journey priorities and exemplify Habit of Improvement
• Support Cluster CTOO in driving momentum and culture of using data and analytics to make business decisions, improve productivity and risk management
• Support Cluster CTOO in uplifting SA Operations capability to be client first and fit for future
• Work with Product COOs and CIOs office to align across projects and priorities and the prioritisation plan for country execution.
• Support Cluster CTOO in driving continuous improvements in Productivity and Cost Efficiencies at all levels.
• Support Cluster CTOO in managing execution of performance objectives to ensure that technology and operations are stable, secure and delivered in line with service requirements
• Support Cluster CTOO in driving adoption of continuous improvement and agile practices, mindsets and capabilities

Risk, Control and Governance
• Support Cluster CTOO in in elevating Region&rsquos risk management (esp. in ICS, Data, and Conduct) reinvent R&C agenda
• Work closely with the Cluster CTOO to ensure there is a framework for effective management of operational risks across the country and compliance with applicable internal policies, and external laws and regulations.
• Work closely with the Cluster CTOO in setting infrastructure and process frameworks to monitor, manage, and escalate risks affecting the business in its use of technology and escalating material risks for the region, in accordance with the Group's risk management framework.
• Work with country support function heads team to proactively address thematic issues and significant operational problems as they arise, i.e., &lsquojoining the dots between SIS, Audit, BMA, peer reviews, etc., findings.

Processes
• Work closely with the Cluster CTOO in delivering &lsquohorizontal (i.e. across the client journeys) process excellence in the country to reduce handoffs, reduce risk and improve client service in collaboration with Journey COOs and GBS leads.
• Work closely with the Cluster CTOO in implement digitisation projects and manage the change process to reduce manual hand-offs, reduce risk and improve client service collaborating with Journey COOs and GBS leads.
• Work closely with the Cluster CTOO in driving adoption of best practices, architecture, technology standards and methodologies.

People and Talent
• Champion and act as a role model of the Group&rsquos values and culture in the region/country. Lead through example and build the appropriate culture and values. Work in partnership across teams.
• Work closely with the Cluster CTOO in uplifting Region capability to be client first and fit for future

Key Stakeholders
• Regional TTO Management Team&rsquos office
• Regional CEO, Regional Management Team office
• Country CEO and Country Management team office
• Product COO&rsquos & CIO. Enterprise Technology Team, Global Transformation Office, Chief Architects, Reg & Country CISO&rsquos office

Our Ideal Candidate
Qualifications
• Business Acumen
• Regulatory Environment Financial Services
• Understanding Customer Needs
• IT Standards, Procedures & Policies
• IT Governance
• Emerging Technologies

Role Specific Competencies
• Business Acumen
• Regulatory Environment Financial Services
• Understanding Customer Needs
• IT Standards, Procedures & Policies
• IT Governance
• Emerging Technologies

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle , continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together , we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance , with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation , one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers