Business Services Support (Level 1)

Closing Date: 05/07/2025
Job Type: Permanent - Full Time
Location: Auckland - East Tamaki - Harris Road
Job Category: IT
Job Description
Habit Health is a nationwide healthcare provider, specialising in the rehabilitation space. We enable people to live their best lives and empower our teams to realise their full potential.

Our East Tamaki branch is seeking a keen and helpful Business Services Support (level 1) professional to provide front-line IT support with excellent customer service and communication. You will be one of the IT team's go-to people for troubleshooting, resolving IT issues as they arise and escalating user / service requests via a ticketing system, liaising with vendors and employees alike. We're looking for a real go-getter who can liaise with the services team and provide support on applications as well when needed.

We are looking for a minimum of one years' experience and someone with an eye for detail and the desire to grow and seek development opportunities.

This role can be based in either Auckland or Christchurch

Main responsibilities:
Provide level 1 IT support: ticket triaging, follow-ups on overdue tickets, basic troubleshooting, printer / driver installation etc
Light documentation development
Backup monitoring
The benefits of working with us:
Annual budget set aside for professional development / study
Fun, collaborative team that will work with you to help you grow
Permanent full-time role with clear career progression
Great team culture with regular social events, weekly treats, award schemes
Well-being initiatives: annual eye exam, flu vaccination, access to EAP services
The ideal candidate:
Relevant tertiary ICT qualifications
Minimum of 1 years’ experience in desktop support
Approachable and friendly
Good communicator with exceptional people skills


Please refer to job no 2004 in your cover letter when applying for this role.
If you have any questions, email HR@Habit.co.nz

Confidentiality is assured

Habit Health is an equal opportunity employer, dedicated to diversity hiring and providing a safe space to people of all cultures, languages, experiences and backgrounds.